Entity search returns result where as Record match for the same organization is not returning any...

... results?

I searched for "Samsung Bioepis Co Ltd" in entity search and it returned result in organization but when I search for the same using record matching I am not getting any match.

I am attaching screenshot as well

Entity search with result

ss1.png

Record matching for the same without match

ss2.png

Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @nejoval774

    I got the response from the product team.

    "Search and Match are two different functionalities. Search does a name search for an Organization and simply compares the name text and gives all the matching results. In the case of search, a user only has one generic input. However, matching is for a different purpose. Trying to see the closest matching Organization. That involves multiple parameters to compare and rank the closest match for an Organization, Both are different."

Answers

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @nejoval774

    The entity name is "SamsungBioepis Co Ltd".

    1653884671234.png

    If I use "SamsungBioepis Co Ltd", the match will return properly.

    1653885132201.png


  • nejoval774
    nejoval774 Newcomer

    @Jirapongse
    I have already check this but I wanted to know why this worked for "SamsungBioepis Co Ltd" but not for "Samsung Bioepis Co Ltd".

    Even if used "Samsung Bioepis Co Ltd" Search will return a result correcting my input but why is not happening for Record Matching. It should also return a match correcting my input.

    Is the logic behind entiry search different from record matching ? Is there any preprocessing done by search which is not available in record matching?

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    @nejoval774

    I will contact the product team to verify if this is the expected behavior of record matching.