Entity search returns result where as Record match for the same organization is not returning any...

... results?

I searched for "Samsung Bioepis Co Ltd" in entity search and it returned result in organization but when I search for the same using record matching I am not getting any match.

I am attaching screenshot as well

Entity search with result

Record matching for the same without match

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record-matching-api

Accepted answers

Jirapongse

@nejoval774

I got the response from the product team.

"Search and Match are two different functionalities. Search does a name search for an Organization and simply compares the name text and gives all the matching results. In the case of search, a user only has one generic input. However, matching is for a different purpose. Trying to see the closest matching Organization. That involves multiple parameters to compare and rank the closest match for an Organization, Both are different."

All comments

Jirapongse

@nejoval774

The entity name is "SamsungBioepis Co Ltd".

If I use "SamsungBioepis Co Ltd", the match will return properly.

nejoval774

@Jirapongse
I have already check this but I wanted to know why this worked for "SamsungBioepis Co Ltd" but not for "Samsung Bioepis Co Ltd".

Even if used "Samsung Bioepis Co Ltd" Search will return a result correcting my input but why is not happening for Record Matching. It should also return a match correcting my input.

Is the logic behind entiry search different from record matching ? Is there any preprocessing done by search which is not available in record matching?

Jirapongse

@nejoval774

I will contact the product team to verify if this is the expected behavior of record matching.

Jirapongse

@nejoval774

I got the response from the product team.

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