After a new install I am unable to see the reuters thomson add-in on the Excel ribbon. I did try ...

ivan.markose Newcomer

February 2020 in Eikon COM

After a new install I am unable to see the reuters thomson add-in on the Excel ribbon. I did try inserting from the Insert

Tagged:

• eikon
• screener
• eikon-com-api

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Best Answer

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  Jirapongse ✭✭✭✭✭

  March 2020 Answer ✓

  @ivan.markose

  I saw your response that the steps mentioned in the video don't work. Therefore, please directly contact the Eikon support team via MyRefinitiv for any further assistance.

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Answers

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  Jirapongse ✭✭✭✭✭

  February 2020

  @ivan.markose

  You may need to activate the Excel Add-in. Please refer to this video.

  On the Excel Options -> Add-ins window, Thomson Reuters Eikon - Microsoft Office is COM Add-in. You need to go to Manage: Com Add-ins to activate it.

  
  

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