Default proxy port #9000 failed

kurt.dumangeng
kurt.dumangeng LSEG
in App Studio

Timeout access Eikon API from Phyton


API status works from web browser (http://localhost:9000/ping?all and http://localhost:9060/api/status)


Running sample code returns timeout error.


Code:

import eikon as ek

ek.set_log_level(1)

ek.set_app_key('<app key here>')

df,e = ek.get_data('REUTERS','TR.RIC')


Output:

[2022-10-27 11:06:11,797;s] - [INFO] - [log] - Send GET request to http://127.0.0.1:9060/api/status to detect API Proxy...

[2022-10-27 11:06:11,805;s] - [DEBUG] - [log] - Request to http://127.0.0.1:9060/api/status

headers = {'x-tr-applicationid': '76a0963f007e46e3bf57b1ed35379e76e1e9c5df'}

params = None

[2022-10-27 11:06:26,955;s] - [Level 1] - [log] - TimeoutException on HTTP request: ReadTimeout('')

[2022-10-27 11:06:26,956;s] - [DEBUG] - [log] - Error on checking proxy url http://127.0.0.1:9060/api/status : ReadTimeout('')

[2022-10-27 11:06:26,957;s] - [INFO] - [log] - Retrieved port 9060 value from .portIntUse isn't valid.

[2022-10-27 11:06:26,958;s] - [INFO] - [log] - Warning: file .portInUse was not found. Try to fallback to default port number.

[2022-10-27 11:06:26,958;s] - [INFO] - [log] - Try defaulting to port 9000...

[2022-10-27 11:06:26,959;s] - [INFO] - [log] - Send GET request to http://127.0.0.1:9000/api/status to detect API Proxy...

[2022-10-27 11:06:26,959;s] - [DEBUG] - [log] - Request to http://127.0.0.1:9000/api/status

headers = {'x-tr-applicationid': '76a0963f007e46e3bf57b1ed35379e76e1e9c5df'}

params = None

[2022-10-27 11:06:41,995;s] - [Level 1] - [log] - TimeoutException on HTTP request: ReadTimeout('')

[2022-10-27 11:06:41,996;s] - [DEBUG] - [log] - Error on checking proxy url http://127.0.0.1:9000/api/status : ReadTimeout('')

[2022-10-27 11:06:41,997;s] - [DEBUG] - [log] - Default proxy port #9000 failed

[2022-10-27 11:06:41,997;s] - [INFO] - [log] - Try defaulting to port 9060...

[2022-10-27 11:06:41,998;s] - [INFO] - [log] - Send GET request to http://127.0.0.1:9060/api/status to detect API Proxy...

[2022-10-27 11:06:41,999;s] - [DEBUG] - [log] - Request to http://127.0.0.1:9060/api/status

headers = {'x-tr-applicationid': '76a0963f007e46e3bf57b1ed35379e76e1e9c5df'}

params = None

[2022-10-27 11:06:57,017;s] - [Level 1] - [log] - TimeoutException on HTTP request: ReadTimeout('')

[2022-10-27 11:06:57,017;s] - [DEBUG] - [log] - Error on checking proxy url http://127.0.0.1:9060/api/status : ReadTimeout('')

[2022-10-27 11:06:57,019;s] - [DEBUG] - [log] - Default proxy port #9060 failed

[2022-10-27 11:06:57,020;s] - [ERROR] - [log] - Error: no proxy address identified.

Tagged:

Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @kurt.dumangeng

    Thank you so much for sharing your finding.

    Eikon Data API supports a proxy setting via the Windows HTTP_PROXY variable. For example:

    import os
    os.environ['HTTP_PROXY']="http://127.0.0.1:8080&quot;

    It looks like it requires a proxy to connect to the localhost. I assumed that a web browser also uses a proxy to connect to http://localhost:9060/api/status.

    You may verify a proxy setting used by a web browser. It may have a security application that blocks a connection to the localhost.


Answers

  • kurt.dumangeng
    kurt.dumangeng LSEG

    confirmed that Eikon is running and has realtime and portInUse is 9060

  • raksina.samasiri
    raksina.samasiri admin

    Hi @kurt.dumangeng ,

    For further investigation, could you detail your

    • Eikon Desktop or Refinitiv Workspace application's version
    • Python version
    • Version of python libs below:
      • eikon
      • httpx
      • nest-asynco
  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @kurt.dumangeng

    Sorry about the issue that you are facing.

    Eikon Data API internally uses the httpx library to send HTTP requests so you need to check the version of those libraries mentioned by my colleague.

    Moreover, you can try the following code to send an HTTP request to http://localhost:9060/api/status. 

    import httpx
    session = httpx.AsyncClient(
                headers={"Accept": "application/json"},
                timeout=15,
            )
    response = await session.request("GET","http://localhost:9060/api/status")
    response.content

    The output is:

    1667360583561.png

    I am using:

    • Eikon Data API 1.1.16
    • httpx 0.22.0
    • nest_asyncio 1.5.1

    I hope that this information is of help

  • kurt.dumangeng
    kurt.dumangeng LSEG

    Hi Dev team,


    My libraries:

    Eikon 1.1.16

    Httpx 0.22.0

    Nest_asyncio 1.5.4

    Please check if below code is ok. I was getting an “await outside async function” error and updated the code:

    1667484816698.png

    import httpx

    import asyncio

    session = httpx.AsyncClient(

    headers={"Accept": "application/json"},

    timeout=15,

    )

    async def request():

    response = await session.request("GET", 'http://localhost:9060/api/status')

    response.content

    asyncio.run(request())

    I get this error :

    raise mapped_exc(message) from exc

    httpx.ReadTimeout

    It looks like there is definitely something blocking between python and eikon? As using chrome to access http://localhost:9060/api/status works fine.

  • kurt.dumangeng
    kurt.dumangeng LSEG

    So I got it to work using this:

    1667486042971.png

    import requests

    proxies = {

    'http': 'http://localhost:9060',

    }

    r =requests.get('http://localhost:9060/api/status', timeout=30, proxies=proxies)

    print(r.status_code)

    print(r.text)

    Output:

    200

    {"statusCode":"ST_PROXY_READY","version":"3.3.5-eikon4"}

    Question: Is there a way to set the proxy within python using the Eikon library? Changing the Windows http_proxy variable works too, but I’d rather not use that solution.

  • kurt.dumangeng
    kurt.dumangeng LSEG

    Thank you so much! I have explained this to the IT and they will check it from their end. Thank you again


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