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Some RICs receive nulls at certain times.
I am making a streaming request for MarketPrice at RTO using View. When streaming to some RICs, including ".PSI", the data for each FID is received as "null" around 0:00 (UTC).Can I understand this "null" data to be reset data? By the way, if I receive data after that, I am able to receive it with data entered for each…
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RTO Chain\Tile RIC request
Hello Team, I am raising this question on behalf of my client. He is trying to use chain RIC 0#NIF*.NS and he is facing 2 difficulties. He would like to use this Chain RIC like it works in Eikon\Workspace Monitor app. So once he will request chain he would like to start receiving update for all RIC that this chain contain.…
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Error : "insufficient_scope",
Hi, Got one queries from one customer. They are trying to connect RTO V2 with websocket API Please advise what can cause the following error. Service ID: GE-Z762EPJPWZ3E { "error": { "id": "6a901c52-d936-4815-8670-3ea9bb49cac7", "code": "insufficient_scope", "message": "access denied. Scopes required to access the…
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RTO Java example
Hello, Our client is currently migrating to v2 authentication and is in process of testing the following RTO Java sample code: websocket-api/Applications/Examples/RTO/java/MarketPriceRTOClientCredAuth.java at master · Refinitiv/websocket-api · GitHub They are concerned that the MarketPriceRTOClientCredAuth.java posted on…
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Configuring ADH to connect to RTO
I'm not sure if this is the correct forum to ask this question - but we're trying to configure our ADH route_cloud.cpd file to connect to RTO and I was wondering if there was a guide available. The main issue is, in the configuration file we can't see configuration items for client id or secret and were wondering if they…
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How to reflect the updated access token in Websocket communication.
How can we update the access token in the WebSocket session? Based on the documentation, we believe that the latest access token can be updated in the WebSocket session by using the following request format: { "Domain": "Login", "ID": 1, "Key": { "Elements": { "ApplicationId": "555", "AuthenticationToken":…
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Sharing access tokens/refresh tokens among multiple clients.
If multiple clients request the authentication API with the same machine ID, will the same access token and refresh token be issued? We plan to build two client systems that connect to the Refinitiv server. One is for the production environment and the other is for the staging environment. Each of the two systems has two…
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Error="insufficient_scope"
I'm aiming to the following and getting insufficient_scope error, please see images for reference.
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Does RTO allows to send a SEADOL/ISIN/CUSIP and recieve a RIC?
Does RTO allows to send a SEADOL/ISIN/CUSIP and recieve a RIC?
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How to get spot and forward rate using RTO?
I would like to get real-time spot and forward rate using RTO and is there any doc to describe how to compose the request? Here is the request I use to get market price for EUR. How to get spot and forward rate by base currency and quote currency? { "Domain": "MarketPrice", "ID": 2, "Key": { "Name": "EUR=", "Service":…
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Sample code for rto getting economic events
Hi team, do we have any sample code using RTO to fetch economic events data? Say US cpi. Thank you!
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Run LPC on Docker
I am reinstalling LPC (for RTO use) on a new enviorment, We tested the docker Image lpcdocker/lpc:1.4.0.L1 on ubuntu and its crushes. When we tested on amazon linux with the same configs and its running. is it possiable to run lpcdocker/lpc:1.4.0.L1 on ubuntu ? Regards
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RTO- connecting 2 Machines to a single LPC
Hey, Do we have some document about sharing access credentials across multiple Refinitiv Real-Time Legacy Protocol Converters ? I want it to connect 2 machins to a single LPC Thanks, Ronen
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Issue when I start to receive updates for many items at once
I’ve noticed an issue when I start to receive updates for many items at once. For example, if I connect to receive updates for a Brazilian stock (e.g., AZZA3.SA), and it’s the only stock I’m connected, I receive all updates at the time they occur. However, when I’m connected to around 90 stocks, I start to lose some…
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Changing from TCP to TLS for AWS
Hi, we would like to check if ads pop in the AWS environment supports TLS listener port such as port 14002 and including the ads & dacs related ports. If yes, is there a guide on how we can configure to get the hub to get the route connected to the feed
