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Access Denied - URGENT
We are receiving an access denied message for several RIC´s in this morning. Its is affecting our production environment and WE HAVE URGENCY ON THIS. The following are presenting access denied message: CADBRL=R USDGBP=R TRYUSD=R KRWGBP=R AUDBRL=R SGDUSD=R CHFUSD=R INRBRL=R HKD= RUB= BRLGBP=R CNYUSD=R NZDBRL=R BRLCHF=R…
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API AUTHENTICATION ISSUE
Below is the error message we received while doing API authorization: 401 {"error":"invalid_client" ,"error_description":"Invalid client or client credentials." } We tried Auth v1 and v2 but didnt work, please help and let us know which endpoint/URL should we use. Thank you!
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Assertion when trying to connect to RTOv2
Hello, I'm working on connecting my Java application to RTOv2. To do so, I use the RealTime SDK 3.8.3.0 I had to fight a little bit but now my application starts working fine 👍️ However, I realized that when the JVM option -ea (enable assertions) is enabled, my application crashes on the following method of the Realtime…
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Need support for connecting to RTO v2
Hi, I have to update the code of a software so that it supports RTO v2 (previously it was supporting RTO v1) In RTO v1, I used to connect thanks to the following code: private OmmConsumer createOmmConsumer() { OmmConsumerConfig ommConsumerConfig = EmaFactory.createOmmConsumerConfig(configuration.getConfigurationFile());…
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Some RICs receive nulls at certain times.
I am making a streaming request for MarketPrice at RTO using View. When streaming to some RICs, including ".PSI", the data for each FID is received as "null" around 0:00 (UTC).Can I understand this "null" data to be reset data? By the way, if I receive data after that, I am able to receive it with data entered for each…
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RTO Chain\Tile RIC request
Hello Team, I am raising this question on behalf of my client. He is trying to use chain RIC 0#NIF*.NS and he is facing 2 difficulties. He would like to use this Chain RIC like it works in Eikon\Workspace Monitor app. So once he will request chain he would like to start receiving update for all RIC that this chain contain.…
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Error : "insufficient_scope",
Hi, Got one queries from one customer. They are trying to connect RTO V2 with websocket API Please advise what can cause the following error. Service ID: GE-Z762EPJPWZ3E { "error": { "id": "6a901c52-d936-4815-8670-3ea9bb49cac7", "code": "insufficient_scope", "message": "access denied. Scopes required to access the…
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RTO Java example
Hello, Our client is currently migrating to v2 authentication and is in process of testing the following RTO Java sample code: websocket-api/Applications/Examples/RTO/java/MarketPriceRTOClientCredAuth.java at master · Refinitiv/websocket-api · GitHub They are concerned that the MarketPriceRTOClientCredAuth.java posted on…
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Configuring ADH to connect to RTO
I'm not sure if this is the correct forum to ask this question - but we're trying to configure our ADH route_cloud.cpd file to connect to RTO and I was wondering if there was a guide available. The main issue is, in the configuration file we can't see configuration items for client id or secret and were wondering if they…
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How to reflect the updated access token in Websocket communication.
How can we update the access token in the WebSocket session? Based on the documentation, we believe that the latest access token can be updated in the WebSocket session by using the following request format: { "Domain": "Login", "ID": 1, "Key": { "Elements": { "ApplicationId": "555", "AuthenticationToken":…
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Sharing access tokens/refresh tokens among multiple clients.
If multiple clients request the authentication API with the same machine ID, will the same access token and refresh token be issued? We plan to build two client systems that connect to the Refinitiv server. One is for the production environment and the other is for the staging environment. Each of the two systems has two…
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Error="insufficient_scope"
I'm aiming to the following and getting insufficient_scope error, please see images for reference.
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Does RTO allows to send a SEADOL/ISIN/CUSIP and recieve a RIC?
Does RTO allows to send a SEADOL/ISIN/CUSIP and recieve a RIC?
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How to get spot and forward rate using RTO?
I would like to get real-time spot and forward rate using RTO and is there any doc to describe how to compose the request? Here is the request I use to get market price for EUR. How to get spot and forward rate by base currency and quote currency? { "Domain": "MarketPrice", "ID": 2, "Key": { "Name": "EUR=", "Service":…
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Sample code for rto getting economic events
Hi team, do we have any sample code using RTO to fetch economic events data? Say US cpi. Thank you!
