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Time slot discrepancy between Eikon and Workspace
Hello, Our teams have recently migrated from using Eikon to using Workspace. Because of this our IT Tools also need to be updated to work with Workspace. Previously, we were using the ThomsonReuters.DataAccess library for C#. We had to migrate to LSEG.Data and LSEG.Data.Content (using a DesktopSession). Our scripts now run…
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Refinitiv workspace exe gets hang sometimes and gives bad request error 400
I am using Refinitiv Data Platform libraries for .Net through Desktop session. It works fine usually but sometimes Refinitiv workspace gets hang and I start receiving backend error: 400 bad request. It doesn't work even after service restart and machine restart also. During this process, I receive below error sometimes:…
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.NET API - How to retrieve historical data for RIC<XAUFIXAM=> and <XDRUSD=>
Hello team I'm using Workspace Desktop .NET API to retrieve historical data. LSEG Data Library for .NET | Devportal I need the daily historical data for below 2 RICs: XAUFIXAM= XDRUSD= Could anyone help me with a sample C# scipt code with the 2 RICs above? Thanks & Regards, Dan
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Hi Dev, Please assist us regarding the below C# related question? Thanks in advance.
I have trouble with a program that use to work and get now an error "an error occurred while sending the request" after 22 minutes after asking for 500 isin. var extractionRequest = new BondScheduleExtractionRequest //type of request on reuters API { IdentifierList = collec, //ContentFieldNames = new[] { "ISIN" // ,"Coupon…
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Question on clients API
Raising this question on behalf of a user: Recently we migrated to Refinitiv Data Platform .Net from Eikon Data API and we are using Desktop sessions. After this migration we started seeing following issues: Receiving rate limit errors: Now Rate limit is set to 10000. Earlier there were no limit when we were using Eikon…
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Long timeseries history requests
Hi— I'm updating a timeseries data downloader that worked with the eikon C# .NET API that was deprecated some years ago to work with the new LSEG API.. I'm hitting a problem with data limits that seemed not to be a problem with the earlier C# API. When the number of data points in the LSEG API hits a limit— this results in…
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Requesting US equity imbalance type/side via Workspace API-- numeric data for string fields
I'm porting some tasks from the Eikon C# .NET APIs to the LSEG Data Library API (implementing in Python). For some of this data we subscribe to the US imbalance feed RICs (e.g. IBM.NOI, AAPL.ITC). I'm subscribing to, among other fields, IMB_TYPE, IMB_ACT_TP, and IMB_SIDE). These fields, in the Eikon Quote app and the…
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Renewing session using ISession wrapper
Hello, we are currently using the PlatformSession C# implementation to login to the RDP Api. We would like to maintain our session for a long period of time and query multiple instruments through it. This is our current implementation, obtained from parts unknown, as it was done before my time. I saw a previous answer…
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[C#] How to properly handle client side crashes and restarts
Hi! I'm using the RTSDK (https://github.com/Refinitiv/Real-Time-SDK/tree/master/CSharp/Ema) to connect to an OMM Provider application and listen to updates on about 30k instruments. Suppose I create my consumer class, use it to register interest for a set of instruments, and receive updates. I'm wondering what happens if…
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How to Open close refresh many requests in an Interactive Provider C#
Is there an example on how to manage requests ( open, close, refresh, ..) comming from consumers to an interactive provider ?
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ChannelDictionary vs FileDictionary, which one should I use
Currently we are using Real-Time SDK's C# version. Our program uses an EmaConfig.xml file as demonstrated in some sample programs. I am aware of this section in the file: <DictionaryList> <Dictionary> <Name value="Dictionary_1"/> <!-- dictionaryType is optional: defaulted to ChannelDictionary" --> <!-- possible values:…
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How to create a pop-up window from REDI API (C#)
Is there a way to generate a pop-up window from the REDI C# API? This just needs to be an alert for the trader and should NOT stop the C# API program from continuing execution.
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A mix of Request timeout/channel down/Service not up
Our feedhandler uses C# Real-Time SDK, it subscribed to ~5000 names. On Dec 18, 2024 we notice that there were some issue from ~14:30 to 16:30 EST. The below are some of the samples we received: 2024-12-18 14:51:58.9900 | Refinitiv StatusMsg: Name: CASY.O, ServiceName: hEDD, State: Open / Suspect / None / 'channel down.'…
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HistoricalReferenceExtractionRequest very slow (C# API)
Hello, I'm requesting static data on several options chain RIC on a range of 10 days. It takes at least 1 hour to have a result. I will need the static data on the whole history (many years), what is the most efficient way to request the data ? Example of the code on 10 days: var extractionRequestStatic = new…
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EMA C#: OmmDate object modified during the for-each iteration
Real-Time: For Real-Time SDK C#, looks like the OmmDate object will be modified during the for-each iteration, could you please verify if this is a bug? Take this RIC as example /HCEIX4 . public void OnRefreshMsg(RefreshMsg refreshMsg, IOmmConsumerEvent consumerEvent) { OmmDate? date = null; Console.WriteLine(refreshMsg);…