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RDP, An existing connection was forcibly closed by the remote host
Hello, I have an RDP (RDPv1) based C# (LSEG.Data v. 2.1.0) application that randomly gets "existing connection was forcibly closed by the remote host" on endpoint requests (like Fundamentals, but not exclusively). See the attached trace in the 2 small extraction files. 1. What is a possible cause of this? 2. Why the…
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Migration from RFA 7.x to RFA 8.x .NET
What are the requirements to migrate from RFA 7.x to RFA 8.x? just new DLLs' or there are other implications as well? Regards,
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What has changed in LSEG.Data 2.1.0?
There is a new version 2.1.0 but the release notes have not been updated. Any bug fixes or changes we should be aware of? https://www.nuget.org/packages/LSEG.Data/2.1.0
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When should I expect Shares Outstanding to be populating on a new IPO
Hello, I'm in the support organization with AlphaDesk — we use the C# libraries for RDP to retrieve pricing and other fields for securities. Recently we saw that for RIC GOu.TO, which IPO'd on July 24th, calls to TR.CompanySharesOutstanding would not return a value. Shares Outstanding began being populated on Aug 5th —…
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Trouble connecting using Real-Time SDK and C#
I am unable to connect using RTSDK examples (Cons113 and Cons450). I tried running examples with -clientId and -clientSecret arguments. Copied over EmaConfig.xml and changed DefaultConsumer to Consumer_4. Also updated code to use "Consumer_4" public static void Main(string[] args) { OmmConsumer? consumer = null; try {…
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How to connect using Real-Time SDK EMA C# and RIC for FX
Hello, This actually a two questions post. I am trying to connect to RTO using EMA (LSEG.Ema.Core 3.4.0), however, I am struggling to do so (more on this later.) First, I am able to login and connect with websocket using example from MarketPriceRTOClientCredAuthExample project (I was given <client_id> and <client_secret>.)…
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C# EMA Interactive Provider High memory consumption
I m trying to build a Net core intercative provider using EMA, all works fine and i m able to respond to incoming requests, however, the process memory is nearly 1Gb after launching the application, I tried to reduce the : ItemCountHint : 200 But memory is still high nearly 670Mb, without any request. Well I tried to do…
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Cannot open a Reuters platform session
Hello, Since past thursday we are no more able to open a Reuters platform session through our C# tool. We use it to call some API entry point such as https://api.refinitiv.com/data/historical-pricing/v1/views/interday-summaries or…
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Client is unable to log into the API using Visual Studio
User ID – 9021571 Using latest code under below link , but still unable to login, please check and advise.
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Can't use DSS.NET SDK to connect to the server
Client has come back with the follow up below: I already have .NET version 4.8 Do I still need to add the code lines you provided?
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Can't use DSS.NET SDK to connect to the DSS server
Case 14965790 I have some C# code that communicated with Datascope and worked as recently as 2023. It doesn't seem to work. It was based on dss_rest_net_sdk_tutorials_code. Attached is the response when I try to run the original sample code. Is there some new code or some other libraries that were changed?
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LSEG Workspace Excel Addin - startup load failure from C# app
Hello I try to open Excel workbook with LSEG Workspace COM addin from C# app but it fails to load addin on startup; while if I open same file manually addin loads correctly. please help me to open Excel file with workspace addin active through C#, thanks
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Unable to query multiple sources when obtaining news headlines
The following query caused an HTTP 500 error, but if I select only one source as per the second query, the result works correctly. DisplayHeadlines(Headlines.Definition().Query("Topic:COM AND daterange:2025-06-13T10:11:54.000Z,2025-06-17T23:59:59.999Z AND ( Source:RTRS OR Source:FT )") .Count(0) .GetData());…
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Different Volume of historic intraday bars for CFI2Z5
Hello, I've found that the volume for CFI2Z5 and other futures is often different when requesting the historic data subsequently in a short space of time. Is this expected, or could there be another way to request the data so the historic volume remains constant. I've used the HistoricalPricing-Summaries project in the…
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how to migrate from EikonDataAPI_46 to LSEG Workspace ?
We have built Historical and Realtime code to extract prices from Refinitiv Eikon using EikonDataAPI_46. https://github.com/LSEG-API-Samples/Article.EikonDataAPI.DotNet.Library/tree/main/EikonDataAPI/EikonDataAPI_46 Can someone advise what is the best way to migrate this to LSEG Workspace?
