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Client Query: 您好，我这边生产环境目前有个问题，就是访问api.refinitiv.com进行权限认证时，网络不稳定，经常断开，因为直连了美国的地址。而获取数据流，使用的是ap-northeast-1-aws-1-sm.optimized-pricing-api.refinitiv.net这个地址（亚太地区的服务器）…
Hello, Could you please tell us how we can find documentation to upgrade from RFA 7 to RFA 8 ? Many thanks, Best Regards,
I'm trying to migrate my RFA API application to EMA/ETA API app. In RFA, I can get the number of stored event in a event queue by rfa::common::EventQueue::getEventQueueCurrentSize(). I use this for evaluating the speed of event processing of my app. In EMA, there are no event queue functions, so I want to know how should I…
I am working on converting an Excel-based calculation tool that currently uses the EIKON AdxRtList Library to stream real-time underlying data. The goal is to adapt the VBA code so it works with Refinitiv Workspace instead of EIKON. Details: The VBA tool has the following components: A class module that interacts directly…
Hello, I had built all my charts at CHT format to Eikon and after name them all (e.g Cotton vs Crule) had them all in my favorites creating category files. After migration the CHT Eikon Format is not supported. Moreover, my favorite files have no name on them just their URL and of course my category files do not exist. |s…
Am looking to use my eikon Python scripts with Workspace now active, and am aware the Eikon API proxy will no longer be working from July onwards. Is there a way to ensure my scripts remain compatible after July? Related question - does just opening an ld.open_session() accomplish the same thing in Workspace as…
We are migrating from Eikon Data API (ek) to LSEG Data Library (ld) Some parts of our codebase contain something like the following snippet data = ek.get_timeseries(series, start_date=start_date, end_date=end_date, fields=["TIMESTAMP", "CLOSE"]) So we got all of our time series of interest in one go. Now, the field "CLOSE"…
Hi, we are using in our internal .NET application the EikonDesktopDataAPI.dll from Refinitiv Eikon v4.0.58. Because of disappearing of Eikon on the end of June 2025 we want to use LSEG Workspace v1.24.159. Where we can get the library with API functions which replace EikonDesktopDataAPI.dll by Eikon?
How does a client using web socket API is impacted from Workspace migration? What are the steps needs to be taken?
Dear Refinitiv Support Team, Our project java base application currently uses RFA version 5.2, which has now become outdated. At the client’s request, we are in the process of upgrading to RFA version 8.2. Given that our application was originally built on the Market Data Layer interface, we are encountering challenges…
* I have problem when get login to massenger or any workspace, how i can get access for this
When migrating from Refinitiv Eikon to LSEG Workspace, how do I import Eikon Favorites to LSEG?
Hi, I'm looking to call an API endpoint to adjust our caseIDs in Worldcheck1 to match our new backend system. Currently updating a record using the systemID, the call fails if the caseID posted doesn't match the one Worldcheck has for a given systemID (in the URL). WC1 returns a 400 server error "Case IDs must be unique…
Hi, I am following this guide for authentication migration. https://developers.lseg.com/en/article-catalog/article/ema-c-api-real-time-optimized-version-2-authentication-migration-guide In step 4, it requires to call a method that I don't currently see in the code base.
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