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Using refinitiv.data Library on a Remote Cluster
Hello LSEG Development Community, I am seeking assistance and clarification on using the refinitiv.data library in a headless server environment. My goal is to establish a session and retrieve historical data from the Refinitiv Data Platform using the refinitiv.data Python library. However, despite various troubleshooting…
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Using API in cloud environment
I want to run an app in the cloud with the data from the API for myself but obviously the cloud won't have access to the desktop app. I have the API key set up as a secret being read in from the environment. Is it possible to hit the API without being logged into the desktop app?
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Connect error for session1:com.neovisionaries.ws.client.HostnameUnverifiedException: The certific...
...ate of the peer does not match the expected hostname (us-east-1-aws-3-sm.optimized-pricing-api.refinitiv.net) Hello, I was connecting to Cloud RTO 2 using Java. Yesterday afternoon, despite not changing anything related to the connection and being told by the network staff that nothing was modified, I started…
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How to Get Access Token Through POST HTTP Request?
Hello Everyone, I am trying to use Refinitiv API through HTTP request to get real-time data in my workflow, but I am stuck at the first step of getting access token. I am not sure what I should put in the URL field. I would really appreciate it if I can get any help or instruction from you, thank you! Also, if I use OAuth…
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Problem with Machine ID
I guess I have problem with my Machine ID and Password when using Refinitiv Data Library in python. For example when I run rd.open_session(name='desktop.workspace') data = rd.get_data(['EUR=', 'THB='], fields=['BID', 'ASK']) print(data) or rd.open_session(name='desktop.workspace') response = search.Definition("IBM Bonds",…
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HELM chart or YAML file for support with cloud
Hi, Asking here based on Refinitiv Helpdesk's suggestion. I am looking at running RTC in the cloud. I have the cloud architecture guide document but it contains no details on how to configure the suggested cloud layout through Kubernetes. Is there a HELM chart or YAML file for support with cloud ? regards Graham
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Is version 3.6.7.3 of the ema topology sufficient to switch to RTO(Real-Time – Optimized)?
Hello everyone, We connect to an in-house server using the "Ema" topology and consume ric through the server. We want to change the structure and consume ric directly over the cloud (RTO). Will the 3.6.7.3 version of the "ema" we use now be sufficient for us? If not, which version should we upgrade to? Thank you in advance…
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RDP News Messages, Cloud credentials expired error
Hi all, I'm running RDP News Messages (option -h or -s) with the Python script downloaded from Refinitiv site, together with RDP Token and sqsQueue. Token seems fine and permissioned on news: "scope": "trapi.alerts.news-headlines.crud trapi.alerts.news-stories.crud trapi.alerts.news.crud trapi.data.news-story-viewer.read…
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Connect to Power Bi with which Eikon API?
Hi, we would like to create a reporting for our portfolio via Microsoft Power BI. We can build an interface, but we have some challenges there. Our Power BI is running on a virtual machine via Microsoft Azure. Our lizenz is running on a local machine in our office. I see three typs of APIs? Whats the difference between…
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How to get eikon data to the cloud
I am looking to get Eikon data into an online codebase (jupyter). Because Eikon requires a computer to be running the desktop app (windows) or proxy (mac), this cannot be done through cloud plugins, correct? Assuming yes, I would like to create a local server that will push data to the cloud as needed. Does anyone know how…
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"Code": "AlreadyOpen" or sometimes ExceededMaxMountsPerUser
Hello, We are having and Issue when sending request on elektron websocket cloud Api: "{Type": "Status", "State": { "Stream": "Closed", "Data": "Suspect", "Text": "Request Rejected: Channel not logged in.", "Code": "AlreadyOpen" }, "ID": 2, "Key": {"Service": "ELEKTRON_DD"} }] I've read that ExceededMaxMountsPerUser…
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REDI API via the cloud
Is there any way to access the REDI api via the cloud? Meaning, I would like to eliminate the need for a COM-based (Windows) interface to REDI, and would like to pull realt-time information from REDI into a Google Sheets document via HTTP.
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Eikon Data API questions
Hello, I'm new to the forum here. I'm working on the Eikon Data API using Python3 and I need some clarifications if anyone could assist me: 1. Does the Eikon Desktop Application has to be running for the API to work? 2. Can the API be implemented in a different PC from the one that generated the API key or it has to be…
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Status Stream closed message with "Timeout" Code ?
We are receiving stream closed status message with "timeout" code few times. Could you please suggest what does it mean and how best we can recover after receiving this message? { "ID": 1, "Type": "Status", "Domain": "Login", "Key": { "Name":…
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null prices (refresh and update)
Hi The websocket API sends conflated prices (fields BID, ASK) every 300ms, and will set these to null if there wasn't a price during the last 300ms. This is problematic for us, especially since we don't get a price at application start until there is a tick. Is there any way to configure (or subscribe to market) so that…
