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In CodeBook I am getting 403 forbidden or 403 max retries reached for any connection, I assuming, outside the server network. For example, it would be useful to use the Intelligent Tagging API at https://api-eit.refinitiv.com/permid/calais or scrape some information off of a wikipedia page. I guess these are blocked at the…
Hi, I'm looking into integrating with the Refinitiv Intelligent Tagging. Based on the feature list presented here, I understand that IPTC topics (namely the IPTC Media topics) should be part of the result even for the free tier service. However, this does not seem to be the case. The result contains topic nodes like this…
Is it possible to use your own custom tags/taxonomy list to analyze the content to find suitable tags?
Is there a way to map a permid to a wikidata id?
We are using the Open Calais (Intelligent Tagging) product for a long time. The calais tagging API is working OK,but on the next step we are getting the error: Could not load file or assembly 'CalaisModel, Version=8.8.9.182, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file…
... and there is no validation errors. We are not able to start using developer portal. It constantly redirects to first-time-login page and there is no validation errors.
I am currently using free open calais and I think we hit our api quoata. If that is the case I would like the prices for the intelligent tagging hosted plan. Thank you.
Please find the link here. Thank you.
Hi There, trying to deploy new instance of Refinitiv to Azure (UK South) and getting this error when trying to create either basic or premium offerings: "PlatformImageNotFound\\\",\\r\\n \\\"message\\\": \\\"The platform image…
We recently updated our configuration of Open Calais to point to api-eit.refinitiv.com from the old api (api.thomsonreuters.com) and the performance is terrible. Average response times went from about 2 seconds to greater than 6 seconds with spikes of up to 22 seconds. Has anyone else noticed this degradation in…
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