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I've been reading some of the responses relating to Forced DACS logout event and find the following extract. The “State: Closed/Suspect/Not entitled - text: "Force Logout from DACS."” indicates that the logins stream between the API and the server is closed. The closed login stream also closes all opened streams (including…
Hello Team, Can I have a documentation on different status messages ? Example of the messages: StatusMsg streamId="5" domain="MarketPrice Domain" state="Open / Suspect / None / 'Service not available'" name="IBM.N" serviceName="DIRECT_FEED" StatusMsgEnd StatusMsg streamId="1" domain="Login Domain" state="Closed / Suspect /…
Hi folks, I will ask all questions I have at this moment here, hopefully it is the correct way to do it. I saw Excel and the Api were not giving me the same High, Low... values, and even I got different number of rows in the files. Then I realized that in the "Build Formula" at Excel I am allowed to specify what kind of…
While trying to run a python request that has run before I get the following error: Something went wrong while UDF processing the request. The format of value 'threatpulse' is invalid. df,err = ek.get_data( "MYSUK140361=",[ "TR.FIIssuerName", "TR.FiIssuerShortName", "TR.FiDebtTypeShortDescription",…
Hello, I am accessing the Eikon API via Python to pull some data on fund holdings. Does the "err" part that get_data returns contain any information whether all requested data was properly returned? For example, it could theoretically be the case that some call limit is binding and not all data is returned. Would such a…
Hi we are trying to understand all possible errors and descriptions we can get for the API calls: https://hosted.datascopeapi.reuters.com/RestApi/v1/Authentication/RequestToken https://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/Extract
Hi, I got the The user does not have permission for the requested data message when trying to use eikon.get_timeseries('.VIX', start_date="2000-01-01", interval='daily') Support confirmed I didn't have acess to ".VIC" and suggested using delayed VIX instead "/.VIC" since I had access to this one. Relaunching the request…
Dear Team, I have a DLL coded with Eikon SDK 64 bit. This works fine on a Win7 Professional. When I want to run that on a Windows Server 2012R2 Datacenter edition, I get error messages like this: ThomsonReuters.Desktop.SDK.DataAccess.TinyIoCResolutionException HResult=0x80131500 Message=Unable to resolve type:…
Hallo! I am trying to run the TRCC Contribution example. It goes until calling of consumer.registerClient, then i see message "Attempt to get servieId while it is not set" and no progress anymore. Debug all doesn't show any helpful information except of handshaking logs. Channel config: <Channel> <Name value="Channel_1"/>…
I am able to schedule a reoccurring extraction on TRTHv2 REST API and received the files details on API call also able to see them on my User ID : 9008163 (on my GUI screen.) However, when I am trying to download the same files through REST API, I am receiving error:…
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