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REFINITIV
Question by Tomasz Adamusiak · Mar 23, 2017 at 08:52 AM · data-fusiondemo

How can I stay logged in?

I am setting up a configuration in DDS to demo, and then after few minutes I am kicked out, and need to start all over again.

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Answer by Tomasz Adamusiak · Mar 23, 2017 at 09:04 AM

It's important for us to keep client data secure. In line with Thomson Reuters Security Standard sessions are discontinued after 15 minutes of inactivity to protect them from unauthorized use.

For demo purposes you could use an autorefresh plugin in an extra tab that refreshes the page every five minutes. This would keep the session alive for the other tabs.

There are many such plugins, here's one as an example:

https://chrome.google.com/webstore/detail/auto-refresh/ifooldnmmcmlbdennkpdnlnbgbmfalko?hl=en-US


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