Error during scheduling immediate -> ERROR: Expansion service failed.

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Question by davly182 · Jun 29, 2017 at 08:35 AM · tick-history-rest-api

Error during scheduling immediate -> ERROR: Expansion service failed.

Has someone already had this case during an immediate schedule ?

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REFINITIV

Christiaan Meihsl ♦♦ · Jun 29, 2017 at 10:34 AM 0

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Might be linked to this query.

Answer 1 · 2017-07-03T03:53:09Z

REFINITIV

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Answer by Christiaan Meihsl · Jul 03, 2017 at 03:53 AM

@davly182, I was able to reproduce the issue. The instrument list contains some invalid records containing double quotes, commas and/or spaces, like this one: "TEF SM9,5C7.EX". These are normally rejected when added to an instrument list. In your case they were not rejected due to the general preferences setting "Allow Import of Unsupported Instruments into Instrument" that was activated. When the schedule triggered, the RIC expansion failed due to these invalid instruments, resulting in the error you report, as well as a failed extraction.

Disabling "Allow Import of Unsupported Instruments into Instrument" solves the issue:

unsupportedinstruments.png (30.0 KiB)

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Error during scheduling immediate -> ERROR: Expansion service failed.

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