Why is Reuters committed to making life difficult for production customers? This new customer portal is junk, forcing us to re-register to get support for production issues?
We hit a production issue where DSS Web API calls are breaking secure communications. A couple of days ago where extraction requests were failing. In the past we'd always request via https and the location header, when applicable came back with https. Now the location header in some cases is coming back http when the request is made in https. Anybody @ Reuters interested in this?