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Question by ayerajothi · Jul 05, 2017 at 01:08 AM · eikonapp studiotrac

"Cannot Open Component" Error in EIKON APP Studio

We have hosted an App in EIKON App Studio. While opening the App it displays an error "Component Cannot Open". Sometimes it opens properly, and sometimes it throws an error.

Let me know the root cause for this issue. I have attached a screenshot as well.

eikon-error.png (14.5 KiB)

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REFINITIV
Answer by Alex Putkov. · Jul 05, 2017 at 04:46 PM

Hi @ayerajothi
I'm afraid it's practically impossible to determine the root cause of the issue from the screenshot of the error message alone. To troubleshoot this issue it would be best if you reach out to the designated Thomson Reuters developer advocate assigned to your App Studio project.

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