We have some issues with TRTH v2 api. We have different jobs stuck. I've canceled them using the api, but they are still stuck there (screenshot below).
The real issue I have is with the download: - It's an on-demand extraction of about 700mb csv file. The extraction has successfully completed and the file is ready for the download. I use the urlhttps://hosted.datascopeapi.reuters.com/RestApi/v1/Extractions/RawExtractionResults('0x05c9d0
to download the stream to a local file.
The problem I have with a job like this one is that the download stops at 177mb, always!
Is there a download limit?
Can we also run 10-20 parallel downloads?
P.S: since yesterday night the username/password stopped to work (invalid username/password). I'm calling reuters..