We are unable to destroy our old DF cluser from launchpad. Our objective to delete the old cluster and provision the newer version.
While trying to delete from launchpad it shows errro "Something went wrong, don’t worry we have been notified and looking into this issue". (attached screenshot). We have deleted all EC2 instances, S3 buckets, VPC and corresponds all resources manually from AWS, but still we receive same above error. Can you please help us delete the old cluster? This cluster was built with Kamran's email "email@example.com"
As Eric mentioned, the TR-Sandbox environment is not supported by Launchpad.
However, you may be able to use DDS-Test (our test sandbox) for your PoC.
Please contact Brian Rohan about your PoC goals and to get access to the DDS-Test Instance.
It looks like the aws keys may have expired that were used to create the instance. I've manually deleted the record now and you should be good to go if you've deleted all the resources in your aws account as well.
This is the raw error, it seems your user does not have permission to do certin actions in AWS. Also, are you using tr-sandbox? That environment is not supported by launchpad.
2017-09-20 06:56:07.529 ERROR --- [io-5000-exec-10] c.t.d.launchpad.ClusterJobService : Failed to validate AWS Keys for 13837c40-9277-4a9e-bdd7-8df29d87772f: User: arn:aws:sts::443862268467:assumed-role/202578-PowerUserfirstname.lastname@example.org is not authorized to perform: iam:GetAccountAuthorizationDetails on resource: * (Service: AmazonIdentityManagement; Status Code: 403; Error Code: AccessDenied; Request ID: c6e9357a-9dd0-11e7-a05d-f732bc01275e)
Thank you for your support. Yes, we are using tr-sandbox to provision the DF because our earlier datafusion cluster was configured on tr-sandbox only. We are in stage of POC so we will not get the prod or non-prod access that needs a cost center id. Is there anyway you can help us to complete this POC? Once again
Once again thank you for your help.
Can you please help me to confirm , If my MGMT account is associated with non-prod environment( NOT tr-sandbox) and have access as 202578-PowerUser, would I be able to provision new DF cluster ? I have asked our management to give cost center to update my account with non-prod access so that I can provision the new DF.
Thank you Eric.
Thank you for your response.
Our Market development team wants a DF cluster for POC and DEMO purpose for the clients as when require. So we have decided to configure at non-prod environment. Just to confirm , is this non-prod environment supported by launchpad ?
However as advice by you , I will talk to Brian Rohan for our POC goals.
Once again thank you for the guidance and help.
In response to the question prior, re: using an AWS environment outside of TR-Sandbox. Below are the AWS permissions you will need to utilize Launchpad.
DetachInternetGateway,EC2 InternetGateway and 1 more
I am trying to delete an instance (184.108.40.206/) previously created using Launchpad and am facing the same issue described here. Would you be able to support in deleting the instance?
I've tracked down the issue you're having, and it definitely appears to be an invalid/expired key. I have deleted the record in the Launchpad database, so you should not be able to access this instance anymore. Before creating a new cluster, would you please verify the following steps on your AWS account to ensure the old cluster is destroyed:
This should ensure you have a clean space for a new cluster.