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@nurulhusna.work, for data content query like this one, the best and speediest way to receive an answer is to open a content-related enquiry via My Account (http://myaccount.thomsonreuters.com/) or to call the Thomson Reuters Help Desk directly.
Data issue for CUSIP 3140HTTW9:
Can't find Issue/Instrument name field in DSS (REST API)
Search by File Code in FuturesAndOptionsSearch
recommended DSS client - SOAP or REST?
How soon does current day data arrive?