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REST API permission error

I'm using On-Demand Extraction for TickHistoryMarketDepthExtractionRequest, and getting this error:

{"@odata.context":"https://hosted.datascopeapi.reuters.com/RestApi/v1/$metadata#RawExtractionResults/$entity","JobId":"0x05f2f771e8db2f76","Notes":["Extraction Services Version 11.2.37811 (51c11525fb7b), Built Nov 9 2017 02:37:42\nUser ID: 9013697\nExtraction ID: 2000000005508238\nSchedule: 0x05f2f771e8db2f76 (ID = 0x0000000000000000)\nInput List (1 items): (ID = 0x05f2f771e8db2f76) Created: 20171114 16:37:13 Last Modified: 20171114 16:37:13\nReport Template (6 fields): _OnD_0x05f2f771e8db2f76 (ID = 0x05f2f772199b2f76) Created: 20171114 16:37:09 Last Modified: 20171114 16:37:09\nSchedule dispatched via message queue (0x05f2f771e8db2f76)\nSchedule Time: 20171114 16:37:12\nProcessing started at 20171114 16:37:12\nProcessing completed successfully at 20171114 16:37:14\nExtraction finished at 20171114 16:37:14 UTC, with servers: x01q13\nInstrument <RIC,EUR3M=> expanded to 1 RIC: EUR3M=.\n(RIC,EUR3M=,N/E) row suppressed for lack of 'Distribution Rights - Tick History never allowed for PE 0' permission.\nReport suppressed because no instruments are permitted\n"]}

Any idea what this means?

dss-rest-apitick-history-rest-apion-demand-extraction
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Hello @nmay

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AHS

Hello @nmay

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?
If yes, please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

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AHS

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I got the same result as yours. It could be a permission issue.

 "Notes": [
        ...
Extraction finished at 11/20/2017 03:31:05 UTC, with servers: x07q13
Instrument <RIC,EUR3M=> expanded to 1 RIC: EUR3M=.
(RIC,EUR3M=,N/E)  row suppressed for lack of 'Distribution Rights - Tick History never allowed for PE 0' permission.
Report suppressed because no instruments are permitted
"    ]

For this issue, please kindly contact TRTH V2 support team via Contact Us for the confirmation. In the product field, please select Thomson Reuters Tick History v2.

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