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Question by ykr1314 · Nov 24, 2017 at 02:13 AM · tick-history-rest-apion-demand-extraction

Can't get the request validate from Reuters using trth on demand extraction for corporate actions

I send a request to trth on demand extraction for corporate actions, but seems to get the fields validated.., is Reuters Down ?

Query time :

2017.11.24D07:10:46.222566000

Fields list to be validated for corporate actions for sym=`000001.SZ

fields:("RIC";"Capital Change Ex Date";"Capital Change Event Type";"Adjustment Factor";"Capital Change Event Type Description")

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Answer by Jirapongse · Nov 24, 2017 at 02:37 AM

I got the alert notification that the DSS service was disrupted.

Problem Description: 
DataScope Select Instrument Validation and Chain RIC expansion functionality is intermittently disrupted since 07:11 GMT. Earlier the service was disrupted between the following timings: 03:21 to 03:51 GMT; 04:17 to 04:39 GMT and 05:32 to 06:39 GMT.

This has resulted in delays to scheduled extractions during the period, GUI search disruptions and API calls may have been delayed or failed where API calls did not attempt a retry operation.

This is due to an issue at Thomson Reuters and impacts customers globally.

The major incident management process has been invoked at Thomson Reuters to aid service restoration.

Status at 07:25 GMT: Thomson Reuters continues to work to resolve the issue. An estimated resolution time is unavailable. The next update is at 08:45 GMT.

You can also subscribe to retrieve the notifications and alerts by accessing this page.

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