why no. bids are the same as no. asks in AAPL.O
I would recommend raising this question via the My Account portal
Once-off, self-register: https://my.thomsonreuters.com/MTRRegistration
Raise a Case: https://my.thomsonreuters.com/ContactUsNew
The reason for this is that question appears a Content question, and the Developer Commuity is intended to support API.