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Do I have any contract restriction to receive the following message? I'm trying to extract Market Depth from US Stock equities.

Extraction Services Version 12.1.39605 (3c64d203aeb7), Built Sep 12 2018 21:21:39
User ID: 9017844
Extraction ID: 2000000044591035
Schedule: 0x065a1d1c689b2f86 (ID = 0x0000000000000000)
Input List (1 items): (ID = 0x065a1d1c689b2f86) Created: 01.10.2018 15:54:22 Last Modified: 01.10.2018 15:54:22
Report Template (4 fields): _OnD_0x065a1d1c689b2f86 (ID = 0x065a1d1c68db2f86) Created: 01.10.2018 15:54:20 Last Modified: 01.10.2018 15:54:20
Schedule dispatched via message queue (0x065a1d1c689b2f86)
Schedule Time: 01.10.2018 15:54:21
Processing started at 01.10.2018 15:54:21
Processing completed successfully at 01.10.2018 15:54:22
Extraction finished at 01.10.2018 14:54:22 UTC, with servers: x01q13
Instrument <RIC,PFE> expanded to 1 RIC: PFE.
Total instruments after instrument expansion = 1
(RIC,PFE,NYQ) row suppressed for lack of 'NY2 (NYSE OPENBOOK)' permission.
Report suppressed because no instruments are permitted

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dss-rest-apidatascope-selectdssmarket-depth
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@psouto,

Additional information: you can check your permissions for venue data by using this link.

You can use the search box top right to type in search criteria. In the screenshot below I typed in NY2, which is mentioned in your extraction notes (note: this screenshot is for my own account, you might have a different result):


ny2-perm.png (37.2 KiB)
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Hello @psouto,

Yes, according to the error message that you are seeing your user id is not, currently, permissioned for the type of request you are issuing per instrument on your instrument list.

To find out more about your current product permissioning and to discuss your requirements, please contact your Thomson Reuters account team.

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