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Using DSS_REST get the following error: 16:18:06=== Exception occured: Error: Status Code:403 Message:{"error":{"message":"No permission for template \"IntradayPricingReportTemplate\"."}}

Using DSS_REST get the following error: 16:18:06=== Exception occured: Error: Status Code:403 Message:{"error":{"message":"No permission for template \"IntradayPricingReportTemplate\"."}}

Is this an error associated with my id?

pythondss-rest-apidatascope-selectdss
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@ernest.miller

Hi,

Thank you for your participation in the forum.

Are any of the replies below satisfactory in resolving your query?

If yes please click the 'Accept' text next to the most appropriate reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

The client has submitted a case 07404160 to DSS support team. It is a permission issue.

@ernest.miller

Hi,

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

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Hello @ernest.miller,

It looks like you are trying to issue an intraday pricing extraction request, and your user is not permissioned for intraday pricing.

If you believe you should be permissioned for DSS intraday pricing, suggest you contact your Refinitiv account team to confirm.

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I am able to get the data thru the GUI though.

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Hello @ernest.miller,

As user id permissions are consistent between DSS GUI and DSS REST API, if you get different results, then something must be different between the requests, in how you are requesting the data.

There are two ways to proceed.

One is to provide all the specifics of both requests here (except for your private info), the full details for the GUI request that gets the data and the API request that does not. We will take a look and try to pinpoint what is different.

The other way is to submit a Helpdesk support ticket via my.refinitiv.com on product DSS. This way allows you to supply the private info, with the job ID and notes, and have it tracked within the system.

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@ernest.miller, did you get a solution to this issue you encountered ?

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