Send order failed: Orders My Not Be Placed

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Question by brian.p.coburn1 · Mar 20, 2019 at 06:32 PM · demo orders

Send order failed: Orders My Not Be Placed

ORDER hOrder = new ORDER();
Object err = null;
Object result;

hOrder.Side = "Buy";
hOrder.Symbol = "A";
hOrder.Quantity = "1";
hOrder.PriceType = "Market";
hOrder.Exchange = "DEMO DMA";
hOrder.TIF = "Day";
hOrder.Price = "88.00";
hOrder.Ticket = "Bypass";
hOrder.Account = "DEMO";

result = hOrder.Submit(ref err);

System.Console.WriteLine(result + " " + err);
Console.ReadLine();

Using this c# code to try to place an order. I thought it should be relatively straightforward, but I'm getting an error saying "Send order failed: Orders My Not Be Placed"

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Answer 1 · 2019-03-22T14:02:44Z

REFINITIV

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Answer by zoya.farberov · Mar 22, 2019 at 02:02 PM

Hello @brian.p.coburn1,

We have just confirmed that Prophecy has a risk rule in place to block all orders. You will need to work with Prophecy to get the rule modified/changed.

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brian.p.coburn1 · Mar 22, 2019 at 02:23 PM 0

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Thanks, we resolved this issue with Prophecy and can now issue orders.

Answer 2 · 2019-03-22T11:31:55Z

Answer by brian.p.coburn1 · Mar 22, 2019 at 11:31 AM

@Brian.Mullane

Is this similar to this problem? Is there an issue with my DEMO account?

https://community.developers.thomsonreuters.com/questions/31595/no-order-execution-in-testdemo-environment.html

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Answer 3 · 2019-03-22T13:53:46Z

REFINITIV

Answer by zoya.farberov · Mar 22, 2019 at 01:53 PM

Hello @brian.p.coburn1,

The demo route should be up till 8:30. I.e. available at 6:30pm.

Could you please run REDIPlus GUI, log in, and run the c# example, to submit an order, with the logged in account name used with REDIPlus GUI,

at this time,

to verify if the issue persists?

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brian.p.coburn1 · Mar 22, 2019 at 02:01 PM 0

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Yes, the issue still persists

Send order failed: Orders My Not Be Placed

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