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Question by bilou_12 · Sep 29, 2019 at 08:07 AM · dss-rest-apidatascope-selectdsserror-502

Getting error 502 on Search/ReferenceHistory?

Hi

I come across an error 502 with a message notifying a server error:

cid:image003.jpg@01D576B7.72DC9890


The parameters of the query are as follow:

  • url: https://hosted.datascopeapi.reuters.com/RestApi/v1/Search/ReferenceHistory
  • body: {'Request': {'Rics': ['DCFBH3'], 'Range': {'Start': '1996-01-01T00:00:00.000Z', 'End': '2019-09-29T00:00:00.000Z'}, 'ResultsBy': 'Ric'}}
  • method: POST

Could you please help?

Regards

Benoit

1569744397021.jpeg (16.9 KiB)

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Answer by Christiaan Meihsl · Sep 30, 2019 at 07:15 AM

@bilou_12,

I have just tried your request, and I get a result (with HTTP status 200 ok).

DSS HTTP status codes are documented on this page. A 502 is a server error, more precisely: "The server, while acting as a gateway or proxy, received an invalid response from the upstream server it accessed in attempting to fulfill the request."

If the 502 occurred during the weekend, that could have been a maintenance period, in which case that would be normal.

Can you try again and see if you get the same error ?

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Answer by bilou_12 · Sep 30, 2019 at 07:56 AM

Hi Christiaan

Agree with you, it is working again this morning.

Thanks for your help!

Benoit

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