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lukasz.ossowski avatar image
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DNS are not resolving ip behind DDirect name select.datascopeapi.extranet.reuters.biz correct, server will not be able to use internet/*.com.

DNS are not resolving ip behind DDirect name select.datascopeapi.extranet.reuters.biz correct, server will not be able to use internet/*.com.


Can you verify select.datascopeapi.extranet.reuters.biz/RestApi/v1 are correct and what DDirect ip are behind select.datascopeapi.extranet.reuters.biz ?



<entry key="DSS.Username" value="9001234" />

<entry key="DSS.Password" value="xxxxxxxx" />


<entry key="DSS.Endpoint" value="https://select.datascopeapi.extranet.reuters.biz/RestApi/v1" />

<entry key="DSS.WSDLEndpoint" value="https://hosted.datascopeapi.reuters.com/datascopeapi/v1/extractionservice.asmx?wsdl" />

dss-rest-apidssdatascope-selectrest-api
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gteage01 avatar image
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@lukasz.ossowski Hi Lukasz, a quick question does client site have a private line installed from us to it? In order to use Delivery Direct (private line) the infrastructure needs to be there. Have you checked the DS Connections pdf? DS_Product_Access_FactSheetv3-0-2019510-.pdf


ds-product-access-factsheetv3-0-2019510.pdf (159.6 KiB)
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