Errror RFA 0000009b SystemErr R ILLEGAL PACKAGE NAME FOUND: com.reuters.rfa.privatestream

Question

Question by dcruzf84 · Nov 28, 2019 at 12:25 AM · trep rfa rfa-api

Errror RFA 0000009b SystemErr R ILLEGAL PACKAGE NAME FOUND: com.reuters.rfa.privatestream

i have in log SystemError.log the next error

0000009b SystemErr R ILLEGAL PACKAGE NAME FOUND: com.reuters.rfa.privatestream

0

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Answer 1 · 2019-12-10T22:37:04Z

REFINITIV

Best Answer

Answer by zoya faberov · Dec 10, 2019 at 10:37 PM

Hello @dcruzf84,

It looks to me as some part of your RFA installation has become corrupted.

In order to tell more we would need an in-depth investigation into your environment and code. As you are registered under gmail, I am unable to tell if you are a customer of Refinitiv, and if you are a premium developer support customer.

I would check that libraries are in place and intact, not modified lately. Failing this,

please contact your Refinitiv account manager to discuss premium developer support option to get a more in-depth look into this matter.

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Errror RFA 0000009b SystemErr R ILLEGAL PACKAGE NAME FOUND: com.reuters.rfa.privatestream

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