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Adfin function DfAdjustToWD doesn't refresh

I have a sheet which has in-cell formula calls to adfin functions eg. =DfAdjustToWD(A2,TDY,-1). When the sheet is opened and it starts a automatic logging in, the adfin cell shows "Not Singed In" and doesn't refresh even after logging in. This "Not Singed In" doesn't go away even after going to "Thomson Reuters Tab" and clicking menu item "Refresh All Workbook".

eikoneikon-com-apiadfin
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Open "Add-Ons"(below "Online/Offline") and check if addin for Office 365 is installed.

You can also try to use Eikon Excel Synchronization Manager

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Hello @Sanjit.Rath

This Q&A forum is for API usage question only. For this kind of Eikon Excel issue, I suggest you contact the Eikon support team.

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