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valter.gelmini avatar image
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Required fields for document verification

For document verification samples ( online and postman collection ) are like this


"DataFields": {

"PersonInfo": {

"FirstGivenName": "Mary",

"FirstSurName": "Sample"

},

"Document": {

"DocumentFrontImage":"Base64 encoded image string goes here",

"DocumentBackImage": "Base64 encoded image string goes here",

"LivePhoto": "Base64 encoded image string goes here",

"DocumentType": "DrivingLicence"

}

}


We tried sending a similar message ( we only changed name and surname with name and surname from test entity ) but the verification is not successful due to missing fields ( in this case City, PostalCode, StateProvinceCode ).

The documentation states that for document verification the steps needed are

Step 1 - Say Hello

Step 2 - Test Authentication

Step 3 - Get Country Codes

Step 4 - Get Document Types

Step 5 - Verify

And the description for the last step says
Step 5 - Verify

Once steps 1 through 4 have been completed you should have everything you need to carry out a Verify request. Using one of the country codes from step 3 and the document type from step 4 you can now run a verify request.


Is the documentation missing required steps or are we doing something wrong?

world-checkqual-idqual-id-api
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Jirapongse avatar image   Jirapongse

Contacted GRC.WC.Admin@refinitiv.com.

zoya faberov avatar image   zoya faberov

Hello @valter.gelmini,

Thank you for your participation in the forum.

Is the reply below satisfactory in resolving your query? If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question. Otherwise please post again offering further insight into your question.

Thanks,

-AHS

Jirapongse avatar image   Jirapongse

@valter.gelmini

Hi,

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

AHS

1 Answer

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Jirapongse avatar image
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@valter.gelmini

I got a response from the support team.

There are no test entities for Document Verification, so that maybe the issue here. We will be able to test legitimate documents even in a sandbox environment.

The following fields:

"DocumentFrontImage":"Base64 encoded image string goes here",
"DocumentBackImage": "Base64 encoded image string goes here",
"LivePhoto": "Base64 encoded image string goes here",

will need to be populated with a JPG of PNG file.

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