How to get open/high/low/volume for currencies ?

I used to send the below request to fetch open/high/low/close/volume on currencies (ex: EUR= or GPB=).

{
    "ExtractionRequest": {
        "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.ElektronTimeseriesExtractionRequest",
        "ContentFieldNames": ["Trade Date", "RIC", "Open", "High", "Low", "Universal Close Price", "Volume"],
        "IdentifierList": {
            "@odata.type": "#ThomsonReuters.Dss.Api.Extractions.ExtractionRequests.InstrumentIdentifierList",
            "InstrumentIdentifiers": [{
                "Identifier": "GBP=",
                "IdentifierType": "Ric"
            }],
            "ValidationOptions": {
                "AllowHistoricalInstruments": true
            },
            "UseUserPreferencesForValidationOptions": false
        },
        "Condition": {
            "ReportDateRangeType": "Range",
            "StartDate": "1996-01-01T00:00:00.000Z",
            "EndDate": "2020-02-10T23:59:59.999Z"
        }
    }
}

Since the 21st of Feb, it only returns null values for all except close.

Can you let me know if it's a client query, access rights or reuters issue ?

Best,

Benoit

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Accepted answers

veerapath.rungruengrayubkul

Hi @bilou_12,

I have also found the same result using both REST API and GUI. This could be Content issue in the product. Therefore, please directly contact the TRTH support team via MyRefinitiv for any further assistance.

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veerapath.rungruengrayubkul

Hi @bilou_12,

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