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Legacy Protocol Converter not able to give response for login

LPC logs.txtHi,

I successfully installed the LPC from the installation guide here: https://developers.refinitiv.com/thomson-reuters-enterprise-platform/robust-foundation-api-rfa/docs?content=81146&type=documentation_item.


I am using the GUI tool given under the rfa.jar to connect to this LPC for testing before I use it in my product. I am successfully sending the login request from GUI to the LPC but after that nothing happens. I am using my refinitiv Id and password. I have attached some logs that I get on LPC after I open the GUI tool.


Can you please help me in figuring out what the issue is?

treprfarfa-api
lpc-logs.txt (1.6 KiB)
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Hi @bansalshah,

Believe we have identified the cause.

Please try OMM Viewer GUI example, from the latest version of JRFA, 8.1.3.L1.

With the latest JRFA, the example runs as expected, loads services and allows to select ELEKTRON_DD service.

With JRFA 8.0 I am able to reproduce the issue that you see.

Let us know how this works for you.

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Hi .@zoya.farberov,

Yes you are correct LPC is installed and configured correctly on a linux box. Running rmdstestclient on the same linux box is also showing me streaming updates.


Now talking about GUI tool which I am running on a Windows box, and connecting to this LPC server, I am using package rfaj8.0.0.L2.all.rrg which is part of

Program Name : Robust Foundation API - Java Edition

Program Version : 8.0.0.L2

I am using the session of tester::consSession and my configuration I am using is attached here. I created this config using the config_editor from Tools under the same package as above. (not able to upload an xml file, so please change txt to xml before importing it in config_editor tool). MyConfig_LPC.txt

I am also uploading the GUI console that I see when I press OK on the Omm Viewer Config screen. I am also uploading image of Omm Viewer Screen.

Please let me know if you need anything else.Gui console.txt


gui-console.txt (3.6 KiB)
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Hi @bansalshah,

Let me just confirm:

  • You are running example OMM.GUI.Viewer
  • Setting same user as rmdstestclient
  • Login is successful ( i.e. host and port are correct)
  • Service is ELEKTRON_DD
  • RIC is same as on rmdstestclient

?


Hi .@zoya.farberov,


First two points are correct. For 3rd point I do not know if Login is successful because if you see the logs in the first question I do not get any response after last message. It just says "Sending Login message."

Even though it says "Successfully connected secure socket 16 secureChannel.1 to host amer-3.pricing.streaming.edp.thomsonreuters.com". Nothing.
Also you can see from the previously attached GUI Viewer's console messages. Something is wrong in the Login.

I am using the ELEKTRON_DD service. And as I have not received a positive login response OK status, nothing on the Omm Viewer works and if I open a stream it says Service is not available (Attached the image for this).


2020-04-03 14_16_45-RFA Java OMM Viewer.png

Hi @bansalshah,

Thanks for the info, we are looking into this, please give us a bit of time.

We will keep you posted via this question.

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