Case id 08779993

Question

Question by claba · Jun 02, 2020 at 12:49 PM · world-check screening screening-api

Case id 08779993

Hello,

I was in touch with Refinitiv by mail, case 08779993 (download pdf report for a case), I was invited to post a support request here.

Can you help me with the case?

Thank you.

0 Show 1

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

REFINITIV

zoya faberov ♦♦ · Jun 02, 2020 at 07:02 PM 0

Share

Hello @claba,

As you already have taken the right action to investigate the issue, and have a support case opened to investigate the matter (BTW, from my search, it appears to be case 08781287 and not what the question states, the support experts will take lead in the investigation, and lease with other internal Refinitiv groups if it will be required.

This forum is best suited for Refinitiv API general questions and discussions, and can be of most help on these.

Just in case, I have alerted the group to the case's progress, as well.

Answer 1 · 2020-06-03T12:39:48Z

REFINITIV

Best Answer

Answer by Prabhjyot · Jun 03, 2020 at 12:39 PM

@claba,

Thank you for raising your query.

Hope the issue has been attended by the support team. Please do let us know for further assistance.

0 · Share

10 |1500 characters needed characters left characters exceeded

Attachments: Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Case id 08779993

1 Reply

Watch this question

Related Questions