The best way for customers to get Refinitiv content specific questions answered is with Refinitiv Content Helpdesk. Select product Elektron and option "I need help finding content".
This forum is aimed at software developers using Refinitiv APIs. The majority of the members of this forum and developers using Refinitiv APIs, the moderators on this forum are experts in the use of Refinitiv APIs, and do have the deep knowledge of all the areas of Refinitiv content.
However, we are glad to help. Please let me know if you are able to proceed, otherwise, I will open a content support case on your behalf?