Client want to change host name to IP for their Rest API. But got error 404. see attachment for details. May i aslo have DSS REST API user guide? ga

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Question by Hao.Tang1 · Jun 16, 2020 at 05:35 AM · dss rest api

Client want to change host name to IP for their Rest API. But got error 404. see attachment for details. May i aslo have DSS REST API user guide? ga

capture.gif (272.9 KiB)

1471007237.jpg (418.3 KiB)

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Answer 1 · 2020-06-16T05:56:55Z

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Answer by Pimchaya.Wongrukun · Jun 16, 2020 at 05:56 AM

Hello @Hao.Tang

Please refer to DataScope Product Suite Connection Options + Requirements which identifies the current connection options for accessing DSS i.e. interface(API) with IP.

However, the clients are encouraged to access DataScope products via host-name-based URLs, not IP addresses. This is the recommended best practice as it requires no changes to client scripts or browser bookmarks in the event of a failover of the Production environment to the Disaster Recovery (DR) site.

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Answer 2 · 2020-06-16T06:10:59Z

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Answer by Hao.Tang1 · Jun 16, 2020 at 06:10 AM

In China host name is blocked and client can only use IP. When client use 192.165.219.152 by rest API, they got error 404 and cannot get token.

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Answer 3 · 2020-06-16T06:36:31Z

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Answer by Hao.Tang1 · Jun 16, 2020 at 06:36 AM

The file you shared is also incorrect. DR IP for internet rest API and FTP are both suspected

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Answer 4 · 2020-06-16T07:02:47Z

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Answer by veerapath.rungruengrayubkul · Jun 16, 2020 at 07:02 AM

Hi @Hao.Tang,

It seems that the "RestApi" is missing from the endpoint. The endpoint URL should be:

https://192.165.219.152/RestApi/v1/Authentication/RequestToken

Also, you need to disable the certificate validation in the application.

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Client want to change host name to IP for their Rest API. But got error 404. see attachment for details. May i aslo have DSS REST API user guide? ga

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