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ulyssesdast avatar image
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Acesso ao Suporte Premium e Problema API java RFA

Bom dia!

Gostaria de saber como contatar o suporte premium. Depois da reformulação do site não aparece mais o link para acessá-lo.

Estou precisando acessar o suporte premium para postar um problema que estamos tendo no uso de API java RFA. De qualquer forma vou postar aqui o meu problema, também.

Observamos que os valor da cadeia EURIBOR=X são disponibilizados somente no dia seguinte, com a data em d-1 e às 10 horas. Solicitamos que estas informações nos sejam enviadas no próprio dia até as 21 horas, pois trata-se de uma informação de fechamento. O problema, até onde vimos, está ocorrendo apenas na API java do RFA.


Atenciosamente,

Ulysses

treprfarfa-apipremium-support
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pimchaya.wongrukun01 avatar image pimchaya.wongrukun01

Hello @ulyssesdast

Do you still face the problem? If yes, please send your screenshot which Gurpreet has requested.


wasin.w avatar image   wasin.w

Hello @ulyssesdast

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply. This will guide all community members who have a similar question.

Thanks,


AHS

Alex Putkov.1 avatar image   Alex Putkov.1

@ulyssesdast

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,

-AHS

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Gurpreet avatar image
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Hello @ulyssesdast,

The premium support button is on the overview page of the API as shown. Can you please send your screenshot?



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