Tick History Cash quota exceeded
I am performing an ElektronTimeseriesExtractionRequest for RIC "EURJPY=" but I got this output (and not content)
Extraction Services Version 14.3.41935 (052f652420ba), Built Oct 12 2020 20:12:34 Processing started at 2020-11-06 16:49:54. User ID: 9026587 Extraction ID: 2000000195692253 Schedule: 0x0750f95ba6170637 (ID = 0x0000000000000000) Input List (1 items): (ID = 0x0750f95ba6170637) Created: 2020-11-06 16:49:54 Last Modified: 2020-11-06 16:49:54 Report Template (10 fields): _OnD_0x0750f95ba6170637 (ID = 0x0750f95ba6370637) Created: 2020-11-06 16:49:52 Last Modified: 2020-11-06 16:49:52 Schedule dispatched via message queue (0x0750f95ba6170637) Schedule Time: 2020-11-06 16:49:53 Timeseries Date Range: 2020-10-01 to 2020-10-30 Processing completed successfully at 2020-11-06 16:49:54, taking 0.224 Secs. Extraction finished at 2020-11-06 15:49:54 UTC, with servers: x01q14, ETS (0.1 secs), QSHC15 (0.0 secs), QSSHA1 (0.0 secs) Quota Message: INFO: Tick History Cash Quota Count Before Extraction: 15; Instruments Approved for Extraction: 0; Tick History Cash Quota Count After Extraction: 15, 100% of Limit; Tick History Cash Quota Limit: 15 Quota Message: ERROR: The RIC 'EURJPY=' in the request would exceed your quota limits. Adjust your input list to continue. Quota Message: WARNING: Tick History Cash Quota has been reached or exceeded Writing RIC maintenance report.
What does it mean that I exceeded my Tick History Cash quota limit?
And how could I keep my Tick History Cash quota limit under control to avoid this in the future?
Thanks
Hello @nicola.donelli,
Looks like you have exceeded the requests Quota that is allocated to your DSS ID.
Pease look it up via DSS GUI:
I would keep it under control proactively, by planning the number of requests issued to be under the quota assigned.
An alternative approach is to run API quota request
{
{protocol}}{
{host}}{
{api}}/Quota/GetQuotaInformation
periodically, and examine the results.
And/or to always examine any error that is received (as you just did) and to look out for the error on quota exceeded.
Uh... It seems I reached the my quota.
Is it possible to free space from my quota (there are still in quota some RICs I do not need)?
Hello @nicola.donelli,
As quota is a part of your DSS product contract, please consult with your Refinitiv account manager to see what can be done.