Discover Refinitiv
MyRefinitiv Refinitiv Perspectives Careers
Created with Sketch.
All APIs Questions & Answers  Register |  Login
Ask a question
  • Questions
  • Tags
  • Badges
  • Unanswered
Search:
  • Home /
  • TREP APIs /
  • RFA /
avatar image
Question by jzhao · Dec 03, 2020 at 08:14 PM · c++rfa apirfa8

RSSL Adapter Error 10121

Hello,

We had process hung for a few time in the past month and we suspected that the Adapter thread had issues. Please see the below RFA log. The last seen logging line of our handler was 11/23 19:00:31.250436, EST. We're using RFA C++ API 8.1.x. The application uses notification client model, and the threadModel is not set (so default to Dual). Could you please check and let's know the meanings of the error code, plus the reason for this if possible?

[Mon Nov 23 19:00:00 2020]: (ComponentName) RSSL_Adapter: (Severity) Error: 10121 (Default::Connection_RSSL 10.200.105.202:14002)

Thanks,

[Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Cons_Adapter: (Severity) Information: 6000 (Default::RSSL_Cons_Adapter) [Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Cons_Adapter: (Severity) Information: 6001 () [Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Cons_Adapter: (Severity) Information: 6032 (Default::Connection_RSSL) [Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Cons_Adapter: (Severity) Warning: 6034 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Cons_Adapter: (Severity) Information: 6010 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Adapter: (Severity) Information: 10125 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Adapter: (Severity) Information: 10102 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Adapter: (Severity) Information: 10134 (Requested version: 14.1, Connected version: 14.1) [Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Adapter: (Severity) Information: 10104 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 14:00:02 2020]: (ComponentName) RSSL_Cons_Adapter: (Severity) Information: 6015 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 14:00:02 2020]: (ComponentName) SessionCore: (Severity) Warning: 1015 (Connection_RSSL) [Mon Nov 23 14:00:02 2020]: (ComponentName) SessionCore: (Severity) Warning: 1016 (Connection_RSSL) [Mon Nov 23 19:00:00 2020]: (ComponentName) RSSL_Adapter: (Severity) Error: 10121 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 19:00:04 2020]: (ComponentName) RSSL_Adapter: (Severity) Warning: 10105 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 19:00:04 2020]: (ComponentName) RSSL_Cons_Adapter: (Severity) Information: 6015 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 19:00:04 2020]: (ComponentName) RSSL_Cons_Adapter: (Severity) Information: 6011 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 19:00:25 2020]: (ComponentName) RSSL_Adapter: (Severity) Information: 10125 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 19:00:25 2020]: (ComponentName) RSSL_Adapter: (Severity) Information: 10102 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 19:00:25 2020]: (ComponentName) RSSL_Adapter: (Severity) Information: 10134 (Requested version: 14.1, Connected version: 14.1) [Mon Nov 23 19:00:25 2020]: (ComponentName) RSSL_Adapter: (Severity) Information: 10104 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 19:00:25 2020]: (ComponentName) RSSL_Cons_Adapter: (Severity) Information: 6015 (Default::Connection_RSSL 10.200.105.202:14002) [Mon Nov 23 19:00:25 2020]: (ComponentName) SessionCore: (Severity) Warning: 1015 (Connection_RSSL) [Mon Nov 23 19:00:25 2020]: (ComponentName) SessionCore: (Severity) Warning: 1016 (Connection_RSSL)

Kind Regards,
Refinitiv

People who like this

0 Show 0
Comment
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Reply

  • Sort: 
avatar image
REFINITIV
Best Answer
Answer by moragodkrit.chumsri_1 · Dec 04, 2020 at 09:58 AM

@jzhao

It looks like you did not deploy the message file in the running directory, so it does not show the logger details.

I check the message id from file RFA8_RSSL_Adapter.mc provided under folder <RFA SDK Path>/MessageFiles, and it seems to be the following message.

MessageId=10121
Severity=Error
Facility=Application
SymbolicName=RSSL_CHANNEL_READ_FAILED
Language=English
RSSL Channel read failed on connection "%1".  Channel will be closed.  (Internal debug info: "%2", errno: %3)

It should be the case that RFA unable to connect to server 10.200.105.202 using the RSSL connection port. App side should receive the connection down, and you might need to verify the connection to the server.

Comment

People who like this

0 Show 1 · Share
10 |1500 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

avatar image
jzhao · Dec 05, 2020 at 03:04 PM 0
Share

did it mean that the adapter could not connect to the TREP server on that port? what was the reason it failed to connect?

Watch this question

Add to watch list
Add to your watch list to receive emailed updates for this question. Too many emails? Change your settings >
6 People are following this question.

Related Questions

Is the Logger\ComponentLoggers\Adaptor setting still used in RFA V8.1 ?

RFA8 C++ Linker Error

Enumeration Table does NOT contain entry for enum =

Building RFA based application with gcc-8.2.0 (c++17 standard)

OMM Provider settings to avoid RSSL buffer failures

  • Feedback
  • Copyright
  • Cookie Policy
  • Privacy Statement
  • Terms of Use
  • Careers
  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Spaces
  • Alpha
  • App Studio
  • Block Chain
  • Bot Platform
  • Calais
  • Connected Risk APIs
  • DSS
  • Data Fusion
  • Data Model Discovery
  • Datastream
  • Eikon COM
  • Eikon Data APIs
  • Elektron
    • EMA
    • ETA
    • WebSocket API
  • Legal One
  • Messenger Bot
  • Messenger Side by Side
  • ONESOURCE
    • Indirect Tax
  • Open PermID
    • Entity Search
  • Org ID
  • PAM
    • PAM - Logging
  • ProView
  • ProView Internal
  • Product Insight
  • Project Tracking
  • Refinitiv Data Platform
    • Refinitiv Data Platform Libraries
  • Rose's Space
  • Screening
    • Qual-ID API
    • Screening Deployed
    • Screening Online
    • World-Check One
    • World-Check One Zero Footprint
  • Side by Side Integration API
  • TR Knowledge Graph
  • TREP APIs
    • CAT
    • DACS Station
    • Open DACS
    • RFA
    • UPA
  • TREP Infrastructure
  • TRIT
  • TRKD
  • TRTH
  • Thomson One Smart
  • Transactions
    • REDI API
  • Velocity Analytics
  • Wealth Management Web Services
  • World-Check Data File
  • Explore
  • Tags
  • Questions
  • Badges