How to implement document verification

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maya.a
maya.a Newcomer
in Qual-ID API

stdClass Object

(

[error] => stdClass Object

(

[transactionId] =>

[code] => 400

[message] => Validation error

[status] => Bad Request

[errors] => Array

(

[0] => stdClass Object

(

[key] => document

[reason] => Document wasn't classified

)

)

)

)

this is the error I am getting

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Best Answer

  • neha.joshi
    neha.joshi LSEG
    Answer ✓

    If a document could not be classified, it typically indicates a problem such as a blurred image, bad position on the reader, or other issues associated with the device used to scan the document. Try rescanning the document, making sure to position it correctly and avoid moving it during the scan. In some cases, it may be that Document Authentication was unable to find a supported document type to match.

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