I have a question around the extractwithnotes async call. When running short requests I have no issue seeing the progress of the job on the callback method however when there is a larger request there is no progress or status update (as far as I can tell). The application awaits the aysnc result but it never actually arrives, even if left overnight.
Is there some step I am missing when handling the long running requests? based on the examples I am seemingly handling this in the right manner but something isn't quite right.
Snap shot of calling code:
var progress = new Progress<HttpAsyncStatus>(Handler);
var job = await ExtractionsContext.ExtractWithNotesAsync(extractionRequest, new CancellationToken(false), progress);
Any advice would be appreciated as the examples aren't overly clear on this matter.
The server returns a HTTP-202 Accepted response for async calls. Upon investigating the HTTP response, I see that the progress header is not populated. It might be a bug or an incomplete feature in the DSS service. I would raise a service ticket with product, on your behalf.
HTTP/1.1 202 Accepted Cache-Control: no-cache Pragma: no-cache Expires: -1 Location: https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRawResult(ExtractionId='0x07969d71f57cba22') Server: Microsoft-IIS/10.0 Status: InProgress Progress: X-Request-Execution-Correlation-Id: CiD/9011672/AAAAAA.07969c75cf3cba20/RA X-App-Id: Custom.RestApi X-App-Version: 188.8.131.52 Date: Thu, 10 Jun 2021 13:11:33 GMT Content-Length: 0
Could you please let us know if you got the answer from the DSS support team via ticket #09972123?
If so, could you please share the answer in this post as it could be beneficial to other users?
If not, you can contact the DSS support team via ticket #09972123 email thread.