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shyamala.k0 avatar image
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Client is unable to pull Tick History files in CFS

Client Millennium Capital Management (Singapore) Pte Ltd are not able to find below files in CFS. Could you please check and advise?

FRA-2015-05-04-NORMALIZEDMP-Data-1-of-1.csv.gz

FRA-2015-06-08-NORMALIZEDMP-Data-1-of-1.csv.gz

FRA-2015-08-06-NORMALIZEDMP-Data-1-of-1.csv.gz

FRA-2015-09-10-NORMALIZEDMP-Data-1-of-1.csv.gz

FYI: URL: https://api.refinitiv.com/file-store/v1/file-sets?bucket=TICKHISTORY_VBD_UNLIMITED&attributes=venue:FRA,view:normalised&contentFrom=2015-05-04T00:00:00Z&contentTo=2015-05-06T00:00:00Z Return: b'{"value":[]}

Client's CFS User ID: fendy.kurniawan1@mlp.com

Please prioritize this request and provide an update at the earliest.


@fendy.kurniawan@mlp.com - FYI


tick-history-rest-apiclient-file-store
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Jirapongse avatar image   Jirapongse

The case (09976415) has been created to verify the problem.

zoya faberov avatar image   zoya faberov
<AHS>

The case is awaiting confirmation from customer

Extending triage

2 Answers

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Alex Putkov.1 avatar image
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The missing files have been republished and are now available on CFS.

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Jirapongse avatar image
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@shyamala.k0

I am unable to find those files too. It could be a content issue.

Please directly contact the RDP support team to verify the problem.

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