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Cannot login to Eikon. Configuration Download Error

As the title says, cannot log in to EIkon from any machine.

configdownerror.png

Before you send me to Help Desk Support. I cannot create new ticket there :

supporterror.png

This is very critical.

eikoneikon-com-api
configdownerror.png (112.6 KiB)
supporterror.png (8.8 KiB)
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Call the Helpdesk on 1-800-738-8377.

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Thank you. I will save the number for the next time.

It just started to work on all machines after 1 hour of downtime.

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