Configuration issues with RDP for Python

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Question by jgarden · Dec 31, 2021 at 06:05 AM · eikon python refinitiv-dataplatform-eikon refinitiv-data-platform python api rdp configuration

Configuration issues with RDP for Python

Trying to follow along with the example notebooks but cannot seem to get the package to load outside of the example notebooks. to be clear, I've set up the config json with my appkey. I am currently using Eikon Desktop v 4.0.56

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Answer 1 · 2022-01-05T06:43:57Z

REFINITIV

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Answer by Jirapongse · Jan 05 at 06:43 AM

@jgarden

You may have another config module installed on the machine.

refinitiv-data works with python-configuration.

However, if I install another config 0.5.1 module, I will get the following error.

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jgarden · Jan 19 at 08:00 PM 0

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Hi thanks so much, yes this is in fact the issue and I have solved it by changing the name of a different config file.

Answer 2 · 2022-01-03T21:43:04Z

REFINITIV

Answer by pf · Jan 03 at 09:43 PM

Hi @jgarden,

It seems that config module isn't imported from python-configuration package.

Could you describe your environment ?
And check installed packages ? (ex: "pip list" result)

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Answer 3 · 2022-01-03T22:28:13Z

Answer by jgarden · Jan 03 at 10:28 PM

Jupyterlab ==3.1.7

pandas == 1.3.2

numpy==1.21.2

python-configuration ==0.8.2

refinitiv-data == 1.0.0b6

Pip list is really long what else would you need to see?

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Configuration issues with RDP for Python

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