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FestoUser avatar image
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Signing of .dll files or how to move the program completely to another directory

Hello,

at our company we need to move programs from C:\\User to C:\\Program Files. After installing Eikon in Program Files, there are still .dll-files in C:\\Users directory which are executed during the usage of Eikon.

Maybe this is related with Microsoft Office Excel?

Our IT-Department suggested a signing of these specific .dll-files. Is this possible? If not, is there another solution to ensure the complete program runs on certain directories without touching C:\\Users? Many thanks in advance for your response.


Kind regards

Thomas

eikon
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Jirapongse avatar image   Jirapongse

@FestoUser

Hi,

Thank you for your participation in the forum.

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Thanks,

AHS

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Thanks,


AHS


1 Answer

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umer.nalla avatar image
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Hi @FestoUser

This forum is primarily for developer/programming type questions using our libraries, SDKs and APIs.

The moderators are not experts on the specifics of the Eikon desktop application installation.

Therefore, I would recommend you create a My.Refinitiv ticket for the Eikon product which should get routed to someone who can help you with this issue e.g.

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