For a deeper look into our Elektron API, look into:

Overview |  Quickstart |  Documentation |  Downloads |  Tutorials |  Articles

question

Upvotes
Accepted
1 0 0 0

I'm getting error "Version 3.6 is not supported for ADH"while generating license using Refinitiv web API

I'm getting error "Version 3.6 is not supported for ADH"while generating license using Refinitiv web API

licensing
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

Upvotes
Accepted
15.2k 28 8 12

Hello @sandip.ingale

Do you get the error message when using the https://enterprise-license.refinitiv.com/rtlms/ to generate your RTDS license? If so, I highly recommend you submit a ticket to the Real-Time License team directly via my.refinitiv.com website.

Please choose the "Refinitiv Real-Time License Management System" in the Product field as follow:

1650533240446.png




1650533240446.png (37.3 KiB)
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.