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TREP无法连接RCC, 出现Error: 0012 Unable to load openSSL Libraries.

我的TREP无法与RCC连接,并出现了以下错误:

Error: 0012 Unable to load openSSL Libraries.


<TRDMAIN-TREP01.1.adh.sourceSSLDistribution.sslDispatcher.route_trce1.route.channel: Warning: Tue Mar 22 19:04:16 2022>

Mount failed (route "route_trce1", host "contrib1-apac1.platform.refinitiv.biz", port 443). Text:

<Impl/ripcsrvr.c:4659> Error: 0012 Unable to load openSSL Libraries.


我们使用的操作系统是Red Hat Enterprise Linux Version 6.3,ADH版本是trep3.3.0.L1(ssl e5f0de7)。

有谁能帮助我解决这个问题吗?

trep
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你好

根据ADH的readme文件,ADH的TSA功能要求服务器有Linux OpenSSL v1.0.1或更高版本,以便使用TLSv1.2连接到RCC/TRCE。

请问您的机器是否已安装OpenSSL?

此外,我强烈建议客户与ADH支持团队联系,以核实配置文件和机器要求。客户可以通过https://my.refinitiv.com/content/mytr/en/productsupport.html 网站直接联系该团队。

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