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mchebbab avatar image
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Refiniv Eikon configuration manager

Hello Team,

Could you please help us to change the name of Sever “Distributors” .

In our configuration we have two servers on mode load banacing “TREP-TR1 TREP-TR2”

But when we have an issue happened on “TREP-TR1 TREP-TR2” the application doesn’t work with the third server “trepdr3”

We must delete TREP-TR1 TREP-TR2 and keep only one server “trepdr3” for all users.

Could you please help us to change the name of Sever “Distributors” for all users not manually (pc by pc) ,something like a script ?eikon-configuration.png

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Shadab Hussain avatar image   Shadab Hussain

Hi @mchebbab,

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?

If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.


Thanks,

AHS

Jirapongse avatar image   Jirapongse

@mchebbab

Hi,

Please be informed that a reply has been verified as correct in answering the question, and marked as such.

Thanks,

AHS

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umer.nalla avatar image
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Hi @mchebbab

This forum is for API / development how-to type queries.

For Eikon admin + config type queries - please contact Eikon support either via Eikon itself or from My.Refinitiv

An Eikon specialist can then try and assist with your issue.

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