question

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Batch Screening - Access Denied

We are using .NET to access the batch screening api.

The below code returns Access Denied.

var batchesResponse = await batchWebServiceClient.createInitialAsync(batchRequest);

where

batchRequest

{

assigneeIdentifier = "cnu_so_162",

batchNames = batchNames, // - array of batchName[]

groupIdentifier = “cng_so_120”,

name = "",

ownerIdentifier = "cnu_so_162"

};

world-checkscreeningauthenticationscreening-apibatch
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Hi @claudio,

I've checked and updated your permissions to include batch processing.

Let me know if this fixes your issue.

Hope this helps,

Brian

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Hi @claudio,

Before we look into this API request, have you successfully made other Screening Online API requests? like getSelectableGroups with the proper security header in the body?

Hope this helps,

Brian

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Hi @brian.bourgault

Yes, we are succesfully using the screening API to perform individual searches but we are getting this error with the batch API.

Regards,

Claudio

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Hi @claudio,

You are using the incorrect userIndentifier and groupIdentifier for your login account.

Your login account (name@company.com) has your userIdentifier - cnu_so_1xx and the group your userIndentifier has permissions to is groupIdentifier - cng_so_2xx

Note the difference between group vs user identifiers, (i.e. cng vs cnu)

Hope this helps,

Brian

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