Hello,
We tried to download historical market data for futures on gold. The job failed with following notes:
Extraction Services Version 16.1.1.44122 (28df5d170c4b), Built Aug 9 2022 21:02:27 User ID: 9032595 Extraction ID: 2000000456520128 Correlation ID: CiD/9032595/0x0831ab7562b33c17/GUI/EXT.2000000456520128 Schedule: 2022.10.05 09.21.42 (ID = 0x0831ab7562b33c17) Input List (120 items): GC (ID = 0x0831b15d90a33c63) Created: 2022.10.05 09:20:58 Last Modified: 2022.10.05 09:21:24 Report Template (5 fields): 2000-2022 (ID = 0x08314cd3a3133bb8) Created: 2022.10.04 11:02:23 Last Modified: 2022.10.05 08:34:19 Schedule dispatched via message queue (0x0831ab7562c33c17), Data source identifier (0230C6331C094D828795727CACE1C054) Schedule Time: 2022.10.05 09:21:55 Processing started at 2022.10.05 09:21:45 Processing failed at 2022.10.06 00:12:27 Extraction finished at 2022.10.06 00:12:27 UTC, with servers: tmc71akwabn01 Historical Instrument <RIC,GCF0> expanded to 1 RIC: GCF0. Historical Instrument <RIC,GCF1> expanded to 1 RIC: GCF1. Historical Instrument <RIC,GCF2> expanded to 1 RIC: GCF2. Historical Instrument <RIC,GCF3> expanded to 1 RIC: GCF3. Historical Instrument <RIC,GCF4> expanded to 1 RIC: GCF4. Historical Instrument <RIC,GCF5> expanded to 1 RIC: GCF5. Historical Instrument <RIC,GCF6> expanded to 1 RIC: GCF6. Historical Instrument <RIC,GCF7> expanded to 1 RIC: GCF7. Historical Instrument <RIC,GCF8> expanded to 1 RIC: GCF8. Historical Instrument <RIC,GCF9> expanded to 1 RIC: GCF9. Historical Instrument <RIC,GCG0> expanded to 1 RIC: GCG0. Historical Instrument <RIC,GCG1> expanded to 1 RIC: GCG1. Historical Instrument <RIC,GCG2> expanded to 1 RIC: GCG2. Instrument <RIC,GCG3> expanded to 1 RIC: GCG3. Historical Instrument <RIC,GCG4> expanded to 1 RIC: GCG4. Historical Instrument <RIC,GCG5> expanded to 1 RIC: GCG5. Historical Instrument <RIC,GCG6> expanded to 1 RIC: GCG6. Historical Instrument <RIC,GCG7> expanded to 1 RIC: GCG7. Historical Instrument <RIC,GCG8> expanded to 1 RIC: GCG8. Historical Instrument <RIC,GCG9> expanded to 1 RIC: GCG9. Historical Instrument <RIC,GCH0> expanded to 1 RIC: GCH0. Historical Instrument <RIC,GCH1> expanded to 1 RIC: GCH1. Historical Instrument <RIC,GCH2> expanded to 1 RIC: GCH2. Historical Instrument <RIC,GCH3> expanded to 1 RIC: GCH3. Historical Instrument <RIC,GCH4> expanded to 1 RIC: GCH4. Historical Instrument <RIC,GCH5> expanded to 1 RIC: GCH5. Historical Instrument <RIC,GCH6> expanded to 1 RIC: GCH6. Historical Instrument <RIC,GCH7> expanded to 1 RIC: GCH7. Historical Instrument <RIC,GCH8> expanded to 1 RIC: GCH8. Historical Instrument <RIC,GCH9> expanded to 1 RIC: GCH9. Historical Instrument <RIC,GCJ0> expanded to 1 RIC: GCJ0. Historical Instrument <RIC,GCJ1> expanded to 1 RIC: GCJ1. Historical Instrument <RIC,GCJ2> expanded to 1 RIC: GCJ2. Instrument <RIC,GCJ3> expanded to 1 RIC: GCJ3. Historical Instrument <RIC,GCJ4> expanded to 1 RIC: GCJ4. Historical Instrument <RIC,GCJ5> expanded to 1 RIC: GCJ5. Historical Instrument <RIC,GCJ6> expanded to 1 RIC: GCJ6. Historical Instrument <RIC,GCJ7> expanded to 1 RIC: GCJ7. Historical Instrument <RIC,GCJ8> expanded to 1 RIC: GCJ8. Historical Instrument <RIC,GCJ9> expanded to 1 RIC: GCJ9. Historical Instrument <RIC,GCK0> expanded to 1 RIC: GCK0. Historical Instrument <RIC,GCK1> expanded to 1 RIC: GCK1. Historical Instrument <RIC,GCK2> expanded to 1 RIC: GCK2. Historical Instrument <RIC,GCK3> expanded to 1 RIC: GCK3. Historical Instrument <RIC,GCK4> expanded to 1 RIC: GCK4. Historical Instrument <RIC,GCK5> expanded to 1 RIC: GCK5. Historical Instrument <RIC,GCK6> expanded to 1 RIC: GCK6. Historical Instrument <RIC,GCK7> expanded to 1 RIC: GCK7. Historical Instrument <RIC,GCK8> expanded to 1 RIC: GCK8. Historical Instrument <RIC,GCK9> expanded to 1 RIC: GCK9. Historical Instrument <RIC,GCM0> expanded to 1 RIC: GCM0. Historical Instrument <RIC,GCM1> expanded to 1 RIC: GCM1. Historical Instrument <RIC,GCM2> expanded to 1 RIC: GCM2. Instrument <RIC,GCM3> expanded to 1 RIC: GCM3. Historical Instrument <RIC,GCM4> expanded to 1 RIC: GCM4. Historical Instrument <RIC,GCM5> expanded to 1 RIC: GCM5. Historical Instrument <RIC,GCM6> expanded to 1 RIC: GCM6. Historical Instrument <RIC,GCM7> expanded to 1 RIC: GCM7. Historical Instrument <RIC,GCM8> expanded to 1 RIC: GCM8. Historical Instrument <RIC,GCM9> expanded to 1 RIC: GCM9. Historical Instrument <RIC,GCN0> expanded to 1 RIC: GCN0. Historical Instrument <RIC,GCN1> expanded to 1 RIC: GCN1. Historical Instrument <RIC,GCN2> expanded to 1 RIC: GCN2. Historical Instrument <RIC,GCN3> expanded to 1 RIC: GCN3. Historical Instrument <RIC,GCN4> expanded to 1 RIC: GCN4. Historical Instrument <RIC,GCN5> expanded to 1 RIC: GCN5. Historical Instrument <RIC,GCN6> expanded to 1 RIC: GCN6. Historical Instrument <RIC,GCN7> expanded to 1 RIC: GCN7. Historical Instrument <RIC,GCN8> expanded to 1 RIC: GCN8. Historical Instrument <RIC,GCN9> expanded to 1 RIC: GCN9. Historical Instrument <RIC,GCQ0> expanded to 1 RIC: GCQ0. Historical Instrument <RIC,GCQ1> expanded to 1 RIC: GCQ1. Historical Instrument <RIC,GCQ2> expanded to 1 RIC: GCQ2. Instrument <RIC,GCQ3> expanded to 1 RIC: GCQ3. Historical Instrument <RIC,GCQ4> expanded to 1 RIC: GCQ4. Historical Instrument <RIC,GCQ5> expanded to 1 RIC: GCQ5. Historical Instrument <RIC,GCQ6> expanded to 1 RIC: GCQ6. Historical Instrument <RIC,GCQ7> expanded to 1 RIC: GCQ7. Historical Instrument <RIC,GCQ8> expanded to 1 RIC: GCQ8. Historical Instrument <RIC,GCQ9> expanded to 1 RIC: GCQ9. Historical Instrument <RIC,GCU0> expanded to 1 RIC: GCU0. Historical Instrument <RIC,GCU1> expanded to 1 RIC: GCU1. Historical Instrument <RIC,GCU2> expanded to 1 RIC: GCU2. Historical Instrument <RIC,GCU3> expanded to 1 RIC: GCU3. Historical Instrument <RIC,GCU4> expanded to 1 RIC: GCU4. Historical Instrument <RIC,GCU5> expanded to 1 RIC: GCU5. Historical Instrument <RIC,GCU6> expanded to 1 RIC: GCU6. Historical Instrument <RIC,GCU7> expanded to 1 RIC: GCU7. Historical Instrument <RIC,GCU8> expanded to 1 RIC: GCU8. Historical Instrument <RIC,GCU9> expanded to 1 RIC: GCU9. Historical Instrument <RIC,GCV0> expanded to 1 RIC: GCV0. Historical Instrument <RIC,GCV1> expanded to 1 RIC: GCV1. Instrument <RIC,GCV2> expanded to 1 RIC: GCV2. Instrument <RIC,GCV3> expanded to 1 RIC: GCV3. Historical Instrument <RIC,GCV4> expanded to 1 RIC: GCV4. Historical Instrument <RIC,GCV5> expanded to 1 RIC: GCV5. Historical Instrument <RIC,GCV6> expanded to 1 RIC: GCV6. Historical Instrument <RIC,GCV7> expanded to 1 RIC: GCV7. Historical Instrument <RIC,GCV8> expanded to 1 RIC: GCV8. Historical Instrument <RIC,GCV9> expanded to 1 RIC: GCV9. Historical Instrument <RIC,GCX0> expanded to 1 RIC: GCX0. Historical Instrument <RIC,GCX1> expanded to 1 RIC: GCX1. Instrument <RIC,GCX2> expanded to 1 RIC: GCX2. Historical Instrument <RIC,GCX3> expanded to 1 RIC: GCX3. Historical Instrument <RIC,GCX4> expanded to 1 RIC: GCX4. Historical Instrument <RIC,GCX5> expanded to 1 RIC: GCX5. Historical Instrument <RIC,GCX6> expanded to 1 RIC: GCX6. Historical Instrument <RIC,GCX7> expanded to 1 RIC: GCX7. Historical Instrument <RIC,GCX8> expanded to 1 RIC: GCX8. Historical Instrument <RIC,GCX9> expanded to 1 RIC: GCX9. Historical Instrument <RIC,GCZ0> expanded to 1 RIC: GCZ0. Historical Instrument <RIC,GCZ1> expanded to 1 RIC: GCZ1. Instrument <RIC,GCZ2> expanded to 1 RIC: GCZ2. Instrument <RIC,GCZ3> expanded to 1 RIC: GCZ3. Historical Instrument <RIC,GCZ4> expanded to 1 RIC: GCZ4. Historical Instrument <RIC,GCZ5> expanded to 1 RIC: GCZ5. Historical Instrument <RIC,GCZ6> expanded to 1 RIC: GCZ6. Historical Instrument <RIC,GCZ7> expanded to 1 RIC: GCZ7. Historical Instrument <RIC,GCZ8> expanded to 1 RIC: GCZ8. Historical Instrument <RIC,GCZ9> expanded to 1 RIC: GCZ9. Total instruments after instrument expansion = 120 Range Query from 2000-01-01T00:00:00.000 to 2022-10-01T23:59:59.000 (UTC) ERROR: Job reported as Failed by data source
We found similar question: https://community.developers.refinitiv.com/questions/50976/error-job-reported-as-failed-by-data-source.html
But we still don't understand can we safely retry this job as is or should we shorten the time period first?