Hello
Since this morning our IDN_RDF service is not starting anymore.
With the adhmon tools we can see the below :
The status remains to "Recovering".
For information, the infra is installed on our local machine.
Is it expected ? How can we set up again to active status ?
Thanks,
Hello @Henri.GARDON
Does the Provider application still active? I highly recommend you contact the ADH support team directly to verify the issue at the infra level.
You can contact the team directly via the https://my.refinitiv.com/content/mytr/en/helpandsupport.html link.
Hello,
Ok thank you, I just contacted the support through the link you provided.
Regards,
