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Currently we are creating cases from API level and no email alerts send from the system for any matches cases. We use manual filtering method to identify the match cases from case manager screen, but we suggest is to have email alerts so we can immediately attend to the case.
Hello, Everyday at 08:45 GMT, we receive four notifications, that data is not loaded. The all four notifications attached. As we see the all instruments are Term SOFR rates. Actually this rates are normally integrating, but a couple of hours later. How can we change this load checking alarm time?
Hello Team, The client is using the syntax in News Monitor: AA AND Language:LEN AND 'NIO' why does this code above returns results in News Monitor but does not return any result in API. Here's the script used: start_dt = 2022-04-09 09:46:52.043681 # datetime object end_dt = 2022-04-11 09:46:52.043681 # datetime objec query…
We are trying to map the service alerts "https://insightalerting.refinitiv.com/a/alerts/servicealerts" to dacs usage. What's the best way to do this?
Hi, a client is inquiring about the best way to receive alerts and retrieve updates on cases set to OGS. i.e Alerts via the UI and retrieve updates via SEQ.9? Any advice please? Many thanks Vanessa
How do I get in contract specification for future contract number
If log in in WestLawNext site as a alert administrator and go to **Alerts>Newsletters** we can see links **Moderate** and **Republish** near each newsletter records. What do Moderate and Republish mean?
How do I create Firm Private Newsletter or User Private newsletter?
I need to debug DocketTrack alert processor and for that I need to run serialized DocketTrack alert by DirectRunner on local machine. How can I do that?
Are there any examples (perhaps in the NPT TFS instance) of interacting with the Prism alert API via the nsaprism JAR? I'm writing some code that needs to retrieve Prism alerts given an alert ID (and possible alert IDs given a user). Rather than stumbling through the available classes via Ctrl-Space, I'd like to see a…
I've seen date restriction strings on alerts before that have included one date per collection set listed (a prism-clipdate), but I've never worked before with date restrictions where more than one date is listed per collection set. Example Date…
I've previously used AlertSupportCenter to view my cobalt alerts by doing a lookup using my Prism GUID. This works great. I was assuming I would be able to use that same guid to see alerts I've created in web2 apps. However, I've created alerts in both WestlawClassic and TaxnetProv2 and I'm not seeing them listed in…
I'm working on moving Taxnet Pro's alerts from the WestAlertProcessor to the CobaltAlertProcessor. I think it'd be good to be able to simulate both the existing alerts and the new alerts. I've roughly followed [the instructions][1] for running the CobaltAlertProcessor simulator with the hope that running the…
How does one utilize IAC's in the Alert Support Center?
Where are directions for developer setup for the Cobalt Alert Engine code?
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