We have an application that subscribes to Refinitiv tickers to receive live rates which would then be used by our system for pricing products. As of today 13 March 2023, we have not received any refresh or update messages to update the fields pertaining to ticker "SORA=MAST". Please help to look into the issue and it would…
Hi, We are looking for a way to check the availability status of Refinitiv Real-Time - Optimized. There is a functionality in SDK where u can check the status of channel OmmConsumer:channelInformation == 'ACTIVE'. Please advise if we can rely on this information and if this is a proper way of doing it, Please help.
We noted below error message related to OmmInvalidUsage Exception with error code : 4048, this can happen several time per day. any help on issue identification is welcome. Error message: Exception in thread "pool-2-thread-1" Exception Type='OmmInvalidUsageException', Text='Attempt to state() while it is NOT set.', Error…
Our application is connecting successfully, but the connection drops after a little while. It does so systematically when restarted. The same code works fine for other instances using other machine IDs. I have verified that only this instance use the machineID and I was confirmed that it is dedicated. Is there a…
Hello, I would like your advice about performance issue while request instruments of a chain component. For example, the chain 0#SRD.PA contains 144 instruments. My algorythm opens one chain for SRD.PA (to retrieve its elements), and request each intruments to retrieve its quote informations : protected RefinitivItem…
com.refinitiv.ema.access.OmmConsumerImpl.rdmLoginMsgCallback [msg-thread-2] ·⊱══> loggerMsg ClientName: LoginCallbackClient Severity: Error Text: RDMLogin stream was closed with status message username AQIC5wM2LY4Sfcw7PI%2BpJrKoLe9CMNUh64rTD0GjH6uqt68%3D%40AAJTSQACMzAAAlNLABQtNTE1NTk5NjQxMzM4MDQzOTM1NwACUzEAAjIx%23…
Hi, let's assume I have to publish an update for a RIC via a non interactive provider every X seconds. How to implement it, is more or less clear from the docs and code samples. What is not clear is how to provide any sort of a Cluster/Redundancy/Failover for that non interactive provider. Can I start 2 or more identical…
Hi, I've enabled WarmStandBy feature by referring to the example in https://developers.refinitiv.com/en/article-catalog/article/how-to-run-refinitiv-real-time-sdk-c-c---warm-standby-examples Can i use those provider examples in https://github.com/Refinitiv/Real-Time-SDK/tree/master/Cpp-C/Ema/Examples/Training/IProvider to…
What is the best way to test a EMA consumer check whether the application is working in expected way. Is there test feed that we can access. Or is there any mock up provider (TREP feed simulator) provided with SDK or is there sample code for such mock up provider to test the EMA consumer.
So I submit data via the Java EMA (based on the Contributor.java example code). Everything is fine for a number of days (submitting 295 items that takes 15ms every second), but then suddenly it will start to run very slowly with the same batches taking between 3000ms and 7000ms. Some times this rectifies itself, but a lot…
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